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About the Role
Big Viking Games is seeking a Talent Acquisition & HR Manager to manage end-to-end hiring and daily HR operations, ensuring a consistent and compliant people experience. Reporting to the Head of People & Culture, this hands-on role involves running searches, managing onboarding, HR administration, policy, compliance, and HR systems. You will advise, challenge, and elevate hiring and people support standards, playing a key role in rebuilding recruiting and HR processes.
Responsibilities
- Own full-cycle recruiting for priority roles across engineering, AI, data, DevOps, product, live games, and player services.
- Run structured intake meetings with hiring managers to define roles, requirements, compensation, interview plans, and timelines.
- Source proactively through LinkedIn Recruiter, referrals, industry networks, and direct outreach.
- Screen candidates and provide clear, evidence-based recommendations.
- Coordinate interview loops with hiring managers, senior leadership, and the CEO, including in-person interviews.
- Prepare candidate briefs, lead debriefs, and manage offers, references, negotiation, and closing.
- Ensure timely and professional outcome updates for all interviewed candidates.
- Own onboarding and offboarding processes, including offer letters, employment agreements, first-week setup, probation check-ins, and exit procedures.
- Maintain accurate employee records and HR administration in Humi, including changes, leaves, and documentation.
- Serve as the first point of contact for employee questions regarding policies, benefits, time off, and the employee handbook.
- Support managers with day-to-day people matters and escalate employee relations issues.
- Coordinate benefits and RRSP enrollment with providers and partner with Finance on payroll inputs.
- Support People & Culture programs such as engagement surveys, recognition, and culture events.
- Ensure recruiting and HR practices comply with Ontario employment standards, human rights, pay transparency, and AODA accessibility requirements.
- Track mandatory training and maintain current completion records.
- Assist in keeping the employee handbook and HR policies up to date.
- Manage Workable as the source of truth for recruiting, including stages, scorecards, templates, automations, and data quality.
- Report recruiting and HR metrics to leadership, including time to fill, pipeline health, offer acceptance, and cost per hire.
- Thoughtfully utilize AI tools for sourcing, outreach, job descriptions, candidate briefs, and HR administration, ensuring human accountability for decisions.
Requirements
- 5+ years of full-cycle recruiting experience, including senior and technical hires.
- Recruiting experience at game studios, especially live-service or free-to-play.
- 2+ years of HR generalist or HR operations experience, ideally in a small or growing company.
- Experience hiring AI, machine learning, or data talent.
- A CHRP or CHRL designation, or progress toward one.
- Working knowledge of Ontario employment standards, human rights, pay transparency, and accessibility (AODA) requirements.
- Strong sourcing skills with a track record of finding and closing passive candidates.
- Solid offer, negotiation, and closing skills, with a good understanding of compensation.
- Confidence advising and pushing back with senior leaders and hiring managers.
- Experience building or improving recruiting and HR processes, templates, and workflows.
- Experience with Workable, LinkedIn Recruiter, and Humi, or similar tools.
- Hands-on use of AI tools such as Claude, ChatGPT, or AI-enabled sourcing tools.
- Discretion with confidential information, including compensation, candidates, and employee matters.
- Ability to work from the downtown Toronto office 4 days per week.
Skills
- Full-cycle recruiting
- Talent acquisition
- HR operations
- Sourcing
- Candidate screening
- Interview coordination
- Offer negotiation
- Onboarding
- Offboarding
- HR administration
- Policy management
- Compliance
- HR systems management
- Benefits administration
- Payroll input
- AI tools utilization
- Workable
- LinkedIn Recruiter
- Humi
- Ontario employment standards
- Human rights
- Pay transparency
- AODA accessibility
Location
- Toronto, Ontario
Work Type
- Hybrid
- Full-time
Experience Level
- 5+ years of full-cycle recruiting experience
- 2+ years of HR generalist or HR operations experience
Education Level
- CHRP or CHRL designation, or progress toward one
Benefits
- Comprehensive benefits package, including health, dental, and vision coverage.
- HSA/WSA spending account from day one.
- RRSP participation and matching.
- 15 vacation days.
- 10 wellness days.
- Access to BVG tools, documentation, and AI-assisted workflows.
About the Company
- Big Viking Games is a Canadian gaming company focused on building, operating, and growing long-standing online game communities.
- Our games have entertained players for years, supported by loyal audiences, live operations, evolving content systems, product innovation, and deep player-driven economies.
- Flagship titles include YoWorld and FishWorld, which have served millions of players.
- The company is entering a new phase of modernization and growth, focusing on stronger operating discipline, better systems, practical AI adoption, clearer accountability, and scalable processes.
- The People and Talent function is central to this growth.
Equal Opportunity
- Big Viking Games is committed to an inclusive and accessible hiring process. Accommodations are available on request at every stage. If you need one, contact hr@bigvikinggames.com and we will work with you.