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About the Role
As the Front Desk Associate, you will be the first point of contact for our customers. You will greet and check in guests, make reservations, process payments, and generally ensure that our hotel is a welcoming place.
Responsibilities
- Greet guests as they arrive and depart
- Check-in/ Check out
- Collect and confirm information
- Answer phones
- Schedule, confirm, and cancel reservations
- Process payments
- Perform other administrative duties, as assigned
Requirements
- Excellent customer service skills
- Effective communication with guests and coworkers
- Comfortable working with a variety of animals
- Proficient in Microsoft Office, scheduling software, and other technology
Benefits
- Employee discounts
- Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- Fun Working Environment
- Interact with Pets