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About the Role

Join our National Operate team as a Senior Manager in Sydney, helping turn complex delivery solutions into robust commercial and pricing models for managed services opportunities. You will shape commercially competitive, profitable managed services solutions across Business Process Services and Technology, working closely with Solution Architects, pursuit teams, offering specialists and Commercial teams.

Responsibilities

Translate delivery scope, transformation assumptions and operating design into executable commercial solutions.
Challenge assumptions, assess different solution options, and help teams strike the right balance between competitiveness, deliverability and profitability.
Build detailed, bespoke Excel-based cost and pricing models for Outsourcing and Technology managed services opportunities.
Model multi-year cost bases, revenue, margin and investment requirements.
Run scenario and sensitivity analysis to support commercial decision-making.
Provide commercial insight on pricing options, trade-offs and risks as pursuits progress.
Support commercial development from early qualification through to final submission.
Work with commercial constructs such as FTE-based, transaction-based, fixed-fee, consumption-based and outcome-oriented models.
Influence complex deals in a meaningful way.

Requirements

Strong experience in commercial modelling, deal pricing, deal shaping or commercial finance, ideally in outsourcing, managed services or technology services.
Demonstrated experience building complex bespoke financial models in Excel.
A strong understanding of deal economics, including labour costs, location strategy, productivity, transition costs and margin drivers.
Experience developing pricing for complex, multi-year services engagements.
The ability to translate operational solution assumptions into financial and commercial outcomes, and confidently challenge inconsistencies.
Strong stakeholder management skills and the ability to work effectively with senior pursuit, solution, delivery and commercial stakeholders.
Experience with market pricing and cost benchmarking, or pricing services such as Technology AMS, Finance, HR, Procurement or Customer Operations, would be highly regarded.
Exposure to offshore/onshore delivery models, third-party contracting mechanisms, competitive RFPs or large complex pursuits would also be valuable.

Skills

Commercial modelling
Deal pricing
Deal shaping
Commercial finance
Excel
Financial modelling
Deal economics
Pricing
Stakeholder management
Market pricing
Cost benchmarking

Location

Sydney

Work Type

Full-time
Hybrid

Experience Level

Senior Manager

Benefits

Retail discounts
Wellbeing leave
Paid volunteering days
Twelve flexible working options
Market-leading parental leave
Return to work support package

About the Company

At Deloitte, we focus our energy on interesting and impactful work.
We're always learning, innovating and setting the standard; making a positive difference to our clients and our society.
We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion.
We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles.
What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We value in-person connection with our clients and our colleagues.
We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.
We help you live and work well.

Equal Opportunity

We embrace diversity, equity and inclusion.
We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles.
What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.