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About the Role
Join Done Right Hood & Fire Safety as an Administrative Assistant, supporting the essential operations that keep New York's kitchens running smoothly. If you excel at organization, calendar management, and providing excellent customer service, this role offers a key position within a growing, essential-service company.
Responsibilities
- Schedule hood cleaning and grease trap service appointments, ensuring crew calendars are accurate and timely.
- Serve as the primary point of contact for customer inquiries via phone and email, resolving issues and ensuring follow-up.
- Manage office correspondence, including emails, letters, service confirmations, and reminders.
- Coordinate with technicians, drivers, and the office team to ensure successful job setup.
- Maintain organized and up-to-date customer records, service notes, and paperwork.
- Provide administrative support, including data entry and filing, to the team.
Requirements
- A positive, can-do attitude and a people-person personality.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Clear and professional written and spoken communication skills.
- Proficiency with computers, email, and scheduling software.
- Reliability, punctuality, and a commitment to high-quality work.
Skills
- Computer proficiency
- Email management
- Scheduling software
- Customer service
- Organization
- Communication
Location
- New York
Work Type
- Full-time
Experience Level
- Previous office, scheduling, or customer service experience is a plus
Salary/Compensations
- $1,200 to $1,400 per week
Benefits
- Health insurance
- Dental insurance
- Vision insurance
About the Company
- Done Right Hood & Fire Safety provides essential services to keep restaurants, hotels, and commercial kitchens operating safely and cleanly.
- We are a growing company in an essential service industry.