Technical Product Manager, Business Support System - BSS Product Management Department (BSPMD)
Rakuten · JP
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About the Role
The Business Support System Product Management Department (BSPMD) is responsible for providing a unified product strategy for the Business Support System (BSS) that integrates with the Rakuten ecosystem to maximize Rakuten Mobile's business potential. Our core missions are managing the product development lifecycle by focusing on project ROI, building a unified BSS platform, and enhancing our AI-driven platform capabilities.
Responsibilities
- Define and clarify business requirements.
- Clarify system, function, integration, and operational requirements.
- Communicate with all stakeholders, including external companies/vendors and development teams.
- Manage backlogs and drive operational improvements.
- Handle production issues.
Requirements
- 8+ years of total experience, with a minimum of 5 years in product management or high-level design/R&D at a vendor.
- Strong understanding of IT technical skills, including protocols, databases, and coding.
- Proven experience in clarifying business and system requirements.
- Proficient in creating functional and interface specification documents.
- Experienced in developing comprehensive test cases and scenarios.
- Hands-on experience with production troubleshooting.
- Demonstrated ability to manage parallel development projects effectively.
- High proficiency in Japanese communication (JLPT N2 level or above).
Skills
- Product Management
- System Design
- Functional Design
- IT Technical Skills
- Protocols
- Databases
- Coding
- Requirement Clarification
- Specification Document Creation
- Test Case Development
- Production Troubleshooting
- Project Management
- BSS
- Telecom Industry
- SQL
- Billing
- Payment
- EC Portal
- API Integration
Location
- Futakotamagawa
Work Type
- Full-time
Experience Level
- 8+ years total experience
- 5+ years in product management or high-level design/R&D at a vendor
About the Company
- The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.
- Within TPD, the Telecom Business Application Supervisory Department (TBASD) develops and maintains a unified, high-quality Business Support System (BSS) for Rakuten Mobile. We deliver agile, scalable solutions across the customer lifecycle and continuously enhance system performance through close collaboration with stakeholders.