Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Regional Director role.
Rezi rewrites your resume against Luke's Local Grocery's job description. Free.
Tailor your resume to this Regional Director role.
Rezi rewrites your resume against Luke's Local Grocery's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Regional Director posting at Luke's Local Grocery — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Regional Director posting at Luke's Local Grocery — free, in seconds.
About the Role
We are seeking an experienced, hands-on multi-unit operator to lead our grocery operations in the Bay Area. This role requires a genuine passion for food and grocery retail, with an eye for freshness, quality, and visual appeal that translates directly into sales. Reporting directly to the CEO, this position demands a high level of trust and the ability to drive impact. The ideal candidate is a business builder who consistently identifies opportunities for improvement and inspires their teams. You will be the steward of the guest experience, the champion of your team, and the representative of our commitment to exceptional food and community. You will own the P&L and daily performance of multiple store locations, serving as a vital link between strategic vision and daily operations. A passion for organic, natural, and locally sourced food is essential.
Responsibilities
- Drive consistent execution of standards across all Bay Area locations, including in-stock levels, shrinkage, cleanliness, safety, and customer experience.
- Identify operational gaps and implement solutions swiftly.
- Develop and maintain store-level operating rhythms to ensure teams are supported and aligned on priorities.
- Serve as the escalation point for complex operational issues and resolve them decisively.
- Own revenue, gross margin, labor, and controllable expense performance across Bay Area stores.
- Analyze financial and operational KPIs to surface trends, prioritize improvements, and hold teams accountable.
- Partner with the CEO to set goals, track progress, and course-correct.
- Identify and pursue growth opportunities in traffic, basket size, shrink reduction, and labor productivity.
- Lead, develop, and inspire a team of store managers and their teams across the region.
- Build a culture of accountability, ownership, and continuous improvement.
- Communicate the 'why' behind decisions and motivate teams to execute with care and urgency.
- Partner with Training & Development Manager to identify and develop future leaders.
- Partner with HR on hiring, performance management, and engagement.
- Work alongside store leadership teams to cultivate a teamwork mentality and operational perspective.
- Communicate directly and transparently, delivering and receiving feedback.
- Balance speed of execution with sound judgment.
- Oversee Category Management and support emerging brands.
- Visit assigned stores on a daily, weekly, or rotating schedule.
- Act as the CEO's representative in the field, sharing insights and actions.
- Maintain a strong, transparent relationship with the CEO.
- Translate company strategy into regional plans and deliver against them.
- Collaborate with the CEO to scout new Bay Area locations.
- Coordinate and lead new store openings.
- Ensure stores operate in compliance with company policies, procedures, and regulatory requirements.
- Address any lapses in compliance immediately.
- Remain knowledgeable about grocery maintenance, including refrigeration, MEPs, cleaning, and POS.
- Recognize and identify marketplace trends to maximize productivity, profitability, and long-term retention.
- Continuously seek better ways to improve operations, merchandising, customer experience, team performance, and cost structure.
- Pilot and implement new initiatives, measuring results and scaling successes.
Requirements
- Must be able to lift 50 lbs.
- Must be able to spend 4-8 hours per day on your feet.
- Ability to perform stooping, bending, lifting, standing for long periods, stretching, twisting, reaching, and repetitive stocking motions.
- Ability to perform stocking of shelves and merchandising displays.
- Ability to handle refrigerated products in cold environments for extended periods.
- Comfort with handling animal products and byproducts.
- Position requires regular travel between store and commissary locations.
- Must attend trade shows & networking events.
- Must possess a valid driver's license and reliable personal vehicle.
- Flexible schedule, including evenings/weekends as needed.
- Must be 18 years or older.
- Proficiency in English.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Skills
- Creative thinker
- Eagerness to learn
- Strategic Thinker
- Organization
- Strong communicator
- Friendly, team player
- Good work ethic
- Collaborative
- Ability to read and interpret, analyze the P&L statements
- Proficiency with Excel, Google Sheets, and other business systems and reporting tools
Location
- Bay Area
Work Type
- Office and sales floor of retail grocery stores
- Full-time
Experience Level
- 5+ years of multi-unit general management experience in grocery retail operations
- Direct history of successfully opening multiple new brick-and-mortar stores
- Demonstrated track record of improving operational performance across multiple locations simultaneously
- Demonstrated experience in opening new stores in various locations or restructuring existing ones
- Experience owning a full P&L, including labor, shrinkage, and controllable expenses
- Experience leading through change and executing large-scale operational initiatives
- Proven ability to build and develop high-performing store management teams
- Proven track record of driving sales growth, operational excellence, and profitability across multiple locations
- Experience with retail, preferably grocery
- Experience with food preparation, service, and safety
- Experience managing large geographic territories and complex multi-unit operations
- Proven ability to build high-performing teams and develop future leaders
- Strong understanding of merchandising, inventory management, asset protection, and workforce planning
Benefits
- Medical insurance, with employer contribution of up to 100%
- Dental insurance, with 70% employer contribution
- Vision insurance, with 50% employer contribution
- Paid sick leave
- Paid vacation - up to 2 weeks per year
- Paid volunteer days
- Pre-tax 401k savings account
- Storewide employee discount of 20%
- Daily staff meal
- Pre-tax commuter benefits savings account
- Regular review & raise cycles
- Professional development and mentorship program