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About the Role
Ground Up Coffee & Tea has an exciting opportunity for a proactive, detail-oriented Logistics Coordinator to join a fast-growing, entrepreneurial company in the specialty beverage industry. This role supports end-to-end shipment coordination, production and inventory management, and shipping and receiving documentation. It is ideal for a professional who thrives in fast-paced environments and is energized by problem-solving and the unpredictability of international trade and logistics.
Responsibilities
- Coordinate end-to-end logistics for international shipments, working closely with manufacturing partners, freight forwarders, ocean carriers, customs brokers, drayage providers, and destination facilities.
- Monitor inbound shipments across various transportation modes and maintain accurate, real-time shipment records in the ERP system.
- Proactively communicate shipment statuses, anticipated delivery timelines, and potential delays to internal stakeholders.
- Process, manage, and release customer orders from domestic 3PL warehouses and arrange FTL/LTL freight through the transportation management portal.
- Identify and escalate logistics issues such as delays, damages, accessorial charges, documentation discrepancies, or inventory shortfalls, providing relevant information and recommended next steps.
- Coordinate with internal and external partners to ensure shipments are executed accurately and according to established timelines.
- Coordinate production schedules with manufacturing partners based on forecasted demand and delivery timelines with respect to lead times.
- Monitor inventory levels across all locations and communicate replenishment needs based on lead times, usage trends, and upcoming requirements.
- Assist with forecasting, purchasing, and production planning activities to support targeted demand.
- Reconcile monthly inventory audits from 3PLs and investigate discrepancies in coordination with internal teams and warehouse partners.
- Review and manage shipping and receiving documentation, including bills of lading, ISF filings, packing lists, and other import documentation.
- Maintain a strong understanding of account-specific requirements, including special shipping instructions, labeling and packaging requirements, delivery appointments, documentation, routing guidelines, and other customer-specific procedures.
- Accurately create and maintain ERP transaction records, including purchase orders, sales orders, item receipts, fulfillments, and related inventory transactions.
- Coordinate with 3PLs and transportation providers to ensure customer orders are fulfilled accurately and on schedule.
Requirements
- Bachelor’s degree in business, logistics, supply chain, or a related field.
- Fluent in English, with strong written and verbal communication skills.
- Strong numerical and analytical skills.
- Microsoft Office experience is a must (Excel, Word, PowerPoint, Outlook).
- Proficient across all communication platforms (email, messaging, phone, and in person).
- Attention to detail is critical to this position.
- Ability to manage multiple priorities and be a team player in a fast-paced environment.
- 1-3 years of corporate experience in a similar role.
- Familiarity with ERP systems (NetSuite/Oracle).
- Background in wholesale, manufacturing, or import/export distribution, with food/beverage experience preferred.
- Spanish or Portuguese language skills a plus.
Skills
- Excel
- Word
- PowerPoint
- Outlook
- ERP systems (NetSuite/Oracle)
- Spanish
- Portuguese
Location
- New York, NY
Work Type
- Hybrid — 3 days/week in-office
Experience Level
- 1-3 years
Education Level
- Bachelor’s degree
Benefits
- Competitive benefits
- A balanced, flexible work environment
About the Company
- Ground Up Coffee & Tea, LLC (GUCT) is a New York-based importer, developer, and distributor of coffee and tea solutions.
- GUCT operates at the intersection of manufacturing, logistics, and consumer demand.
- A fast-paced, entrepreneurial environment focused on innovation and quality.
- A culture of respect, learning, and accountability.
- The opportunity to work alongside experienced, highly skilled professionals.
- A collaborative environment where ideas are valued, and initiative is encouraged.
- Opportunities to grow, expand responsibility, and make a measurable impact.