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About the Role
As a Recovery Case Worker, you will work within a person-centred, recovery-oriented framework, providing practical support, case management and outreach services that empower participants to build independence, enhance wellbeing and achieve their goals. This is an opportunity to make a genuine difference every day while living out Mission Australia's values of Compassion, Respect, Integrity, Perseverance and Celebration.
Responsibilities
- Provide recovery-oriented case management that supports participants to achieve their goals and improve wellbeing.
- Build positive, trusting relationships that empower participants to develop independence and community connections.
- Complete client intake, assessment and onboarding activities, ensuring accurate documentation and record keeping.
- Develop and review strengths-based case plans tailored to each participant’s needs, goals and aspirations.
- Deliver outreach support and coordinate access to services that contribute to recovery and long-term outcomes.
- Support participants to build daily living skills and successfully transition to independent living or other appropriate supports.
- Maintain accurate case notes, reports and client records in line with organisational and compliance requirements.
- Develop effective partnerships with internal teams, community organisations and external stakeholders to enhance participant outcomes.
Requirements
- Qualification in Community Services, Mental Health, Social Work or a related discipline.
- Experience supporting people experiencing mental health challenges, psychosocial disability or complex life circumstances.
- Sound understanding of recovery-oriented practice, psychosocial rehabilitation and strengths-based approaches.
- Demonstrated ability to build genuine, respectful relationships and engage people from diverse backgrounds.
- Strong communication skills, with the ability to work collaboratively with participants, families, service providers and community stakeholders.
- Experience developing, implementing and reviewing individualised support or case management plans.
- High level of administrative and organisational skills, including accurate record keeping and report writing.
- Confidence using technology and client management systems, including Microsoft Office applications.
- Ability to work independently, manage competing priorities and respond effectively to changing needs.
- Undertake a national police history check, qualifications, and referee checks.
- Obtain a clearance to work with children/vulnerable people.
Skills
- Community Services
- Mental Health
- Social Work
- Case Management
- Communication
- Collaboration
- Administration
- Organisation
- Record Keeping
- Report Writing
- Microsoft Office
Location
- Botany, NSW
Work Type
- Full Time
- Permanent
Education Level
- Qualification in Community Services, Mental Health, Social Work or a related discipline
Salary/Compensations
- $86,066 + Super + NFP Salary Packaging Benefits
Benefits
- Rewarding work
- Not-for-profit salary packaging
- Free external, confidential counselling
- Access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
About the Company
- When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
- United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country.
- Together we’re building hope and possibility for all.
- Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
- We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
Equal Opportunity
- We are committed to creating a diverse and inclusive working environment.
- We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
- So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
- If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.
- We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
- For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au