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About the Role

The Network Engineer implements and maintains security controls that protect NSW Police’s systems and data, ensuring secure design, risk mitigation, and compliance. By embedding security into technology platforms, it helps safeguard sensitive information and supports the organisation’s mission to uphold public safety and trust. The Network and Security Platform Services Directorate is responsible for the connectivity and security that underpins policing across NSW Police Force (NSWPF). The team manages and maintains enterprise network and security services supporting over 550 NSWPF remote sites, as well as key data centres and core technology platforms.

Responsibilities

Provide technical support and engineering services within LAN/WAN (Core Network) environments with a primary focus on F5 load balancing infrastructure
Support the operation, maintenance, optimisation, and lifecycle management of network and F5 infrastructure to ensure service reliability and performance
Manage F5 platform patching, software upgrades, and iRules development, ensuring compliance with operational and security standards
Investigate and resolve incidents, contribute to problem management activities, and implement changes in accordance with established IT service management processes
Drive continuous service improvement through automation, monitoring enhancements, documentation, and the development of technical standards and operating procedures
Work collaboratively with senior engineers, service delivery teams, projects, other government agencies and vendors
Provide operational support across Cisco SD-WAN, Cisco Catalyst Center, wireless, routing and switching, and Cisco ACI environments
Contribute to the adoption of automation and modern network management practices to improve operational efficiency and service outcomes
Build technical capability and progress towards senior specialist roles
Assist with the implementation and support of IP network solutions, including troubleshooting, network access, monitoring, control, evaluation and documentation, while ensuring cyber security requirements are consistently met
Participate in rotational on-call support arrangements

Requirements

Proven experience working with enterprise network or voice technologies
Exposure to large, complex operational environments
Strong troubleshooting and problem-solving skills
The ability to work effectively as part of a team while managing competing priorities
A desire to learn, grow and develop specialist depth
Minimum CCNA level certification in a relevant networking and technology discipline
Equivalent vendor certifications or demonstrable equivalent experience may be considered where appropriate
You will be required to complete a Baseline Vetting Clearance, please note you may be required to upgrade your clearance to NV1 in the future
Must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen
Will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force

Skills

F5 load balancing infrastructure
F5 platform patching
F5 software upgrades
iRules development
Cisco SD-WAN
Cisco Catalyst Center
Wireless
Routing and switching
Cisco ACI
Automation
Monitoring enhancements
Technical standards development
Operating procedures development
Troubleshooting
Network access
Network monitoring
Network control
Network evaluation
Network documentation
Cyber security
Communication skills

Location

Parramatta

Work Type

Full-Time
Ongoing

Experience Level

Computer Systems Officer Level 4

Education Level

Minimum CCNA level certification

Benefits

Competitive salary
Flexible work options
Opportunity to purchase leave
Annual leave loading
Corporate wellbeing programs including seminars and the Fitness Passport
Free annual influenza vaccination
Salary packaging options via superannuation contributions or a novated vehicle lease
Convenient location for public transport and to shops etc
In-house gym facilities

About the Company

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

Equal Opportunity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
If you identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au
If you identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au
Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au