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About the Role
Austin Habitat for Humanity (AHFH) is seeking full-time Cashiers to provide excellent customer service as the first point of contact for retail customers and maintain the sales floor for an enjoyable shopping experience.
Responsibilities
- Provide customers with knowledgeable, courteous, and prompt service.
- Assist customers with complaint issues.
- Answer customer questions and guide them to requested merchandise.
- Operate the Re-store point of sale system and classify items.
- Follow Re-store procedures for credit cards and cash.
- Understand and apply the Re-store pricing system and handle pricing conflicts.
- Adhere to Re-store price changes.
- Complete 'Sold' forms and explain holding and pick-up guidelines for sold items.
- Understand Re-store return, exchange, and credit procedures.
- Perform miscellaneous clerical duties.
- Screen incoming phone calls and voice mail.
- Maintain paperwork for the CSR Program, including sign in/sign out and reporting.
- Enter data for donated goods receipts.
- Create signage for store products.
- Restock sales counter merchandise.
- Compose and deliver the weekly office supplies order.
- Participate in annual and periodic inventory.
- Assist in maintaining the cleanliness of the cash area.
- Provide volunteers with meaningful volunteer experiences.
- Assist other staff members as needed.
- Work a flexible schedule to support store hours.
- Maintain a professional appearance in uniform.
- Perform store upkeep duties including sweeping, mopping, vacuuming, wiping shelves, cleaning restrooms, and dusting.
- Assist donors and customers by greeting, receiving, and providing donation receipts.
- Communicate the organization's mission and values effectively.
- Perform other duties as directed.
Requirements
- Experience in cash handling.
- Ability to provide exceptional customer service.
- Ability to handle customer complaints professionally.
- Ability to stand for long periods.
- Experience with merchandising items.
- Ability to lift and/or move up to 25 pounds on a regular basis.
- Ability to communicate effectively, both written and oral.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply commonsense understanding to carry out instructions.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to work with little supervision.
Skills
- Cash handling
- Customer service
- Merchandising
- Communication (written and oral)
- Basic math skills
- Problem-solving
- Bi-lingual Spanish and English preferred
Location
- Lake Creek ReStore - Austin, TX
Work Type
- Full Time
Salary/Compensations
- Undisclosed
About the Company
- Austin Habitat for Humanity (AHFH)
Equal Opportunity
- We are an equal opportunity employer.