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About the Role
Valon is rebuilding the mortgage servicing industry from the ground up. We're looking for a Data Implementation Manager to join our team and help us coordinate and launch complex data deployment workstreams that will revolutionize how mortgage servicers operate. In this role, you'll be instrumental in coordinating efforts across multiple teams (data, deployment strategy, engineering, product), ensuring seamless communication, and driving the successful delivery of our most critical initiatives.
Responsibilities
- Lead end-to-end data migration, working directly with clients to ensure their data is properly migrated and transformed for successful deployment.
- Drive cross-functional coordination by facilitating effective communication and collaboration between data, deployment strategy, engineering, product, and other stakeholders.
- Optimize development processes to enhance efficiency, predictability, and quality across the development lifecycle.
- Manage stakeholder expectations by proactively communicating program status, risks, and dependencies.
- Mitigate risks and resolve issues by identifying potential roadblocks and actively working to resolve technical, operational, and organizational challenges.
- Define and track metrics by establishing clear success metrics for programs and providing data-driven insights.
Requirements
- 5+ years of experience as an Implementation Manager, Customer Success Manager, or PM in a fast-paced, complex software development environment.
- Proven track record of successfully delivering large-scale, cross-functional technical programs.
- Strong understanding of the software development lifecycle (SDLC) and various agile methodologies.
- Exceptional communication and interpersonal skills, with the ability to influence and align diverse stakeholders.
- Excellent problem-solving abilities and a proactive approach to identifying and mitigating risks.
- Ability to thrive in a dynamic, rapidly evolving startup environment.
- Prior experience in a fintech team is a plus, but not required.
Experience Level
- 5+ years
Salary/Compensations
- competitive salary
Benefits
- Meaningful stake in the company via equity
- 401(k) plan
- Comprehensive medical, dental, & vision benefits
- Daily lunch, and dinner provided through Forkable for in-office team members
- Pre-tax commuter benefits for public transit, rideshares, and parking
- Learning & development opportunities including regular review cycles with 360-degree feedback
- Quarterly budgets for team and company outings
- Flexible paid time off with no annual limit
- Sick days
- 11 company holidays
- 12 weeks of fully paid leave for both birthing and non-birthing parents
About the Company
- Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance.
- Valon built and ran its own mortgage servicer on its platform before providing the system of record that powers the entire industry.
- Carrington acquired that servicer and adopted ValonOS as its core platform, allowing Valon to focus entirely on scaling its SaaS platform.
- ValonOS is on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac.
- Every process on the platform is structured and programmable, enabling AI agents to perform core servicing work.
- Valon recently raised a $150 million Series D at a $2.3 billion valuation by Ribbit Capital, with continued support from a16z.
Equal Opportunity
- Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
- Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.