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About the Role

The Director of Facilities Maintenance oversees maintenance operations throughout the Queens Public Library (QPL) system, ensuring buildings, mechanical systems, equipment, infrastructure, and grounds remain safe, functional, efficient, and compliant. This role manages preventive and corrective maintenance, supervises staff, coordinates contractors, oversees expenditures, and responds to emergencies to maintain reliable facilities and uninterrupted library services.

Responsibilities

• Directs systemwide maintenance operations, including HVAC, boilers, chillers, plumbing, electrical systems, building automation systems (BMS/BAS), elevators, fire protection systems, roofs, and building infrastructure.
• Develops and monitors preventive maintenance programs, conducts facility inspections, prioritizes repairs, and addresses recurring deficiencies.
• Coordinates emergency response to building safety or operational issues.
• Maintains working knowledge of applicable NYC Department of Buildings requirements.
• Coordinates required inspections, testing, permits, certifications, and corrective actions.
• Maintains compliance calendars and accurate records of inspections, violations, certifications, and corrective work.
• Supervises, trains, and evaluates maintenance managers, supervisors, and personnel.
• Establishes and monitors work-order procedures, ensuring requests are prioritized.
• Manages maintenance contractors and vendors, reviewing scopes of work, monitoring performance, and verifying completed work.
• Tracks warranties, deficiencies, repeat repairs, and incomplete work.
• Coordinates with Capital Projects Management (CPM), consultants, contractors, and QPL leadership on maintenance-related capital projects.
• Provides technical assessments and recommendations regarding building conditions and equipment needs.
• Reviews proposed systems and equipment for reliability, maintainability, and efficiency.
• Assists in preparing and monitoring the maintenance operating budget.
• Evaluates expenditures, prioritizes work based on risk and funding, and identifies cost-saving opportunities.
• Monitors building-system performance and energy consumption to identify efficiency improvements.
• Supports sustainability and emissions requirements and energy conservation initiatives.
• Maintains accurate work orders, equipment histories, inspection records, contractor reports, and incident documentation.
• Provides timely reports to the Vice President of FES regarding facility conditions, staffing, expenditures, and compliance issues.
• Coordinates with branch management and custodial leadership regarding maintenance needs and service disruptions.
• Develops and implements maintenance procedures and emergency-response practices.

Requirements

• Must be on call 24/7.
• Must have a valid driver’s license.
• Relevant technical licenses and certifications are desirable; licensed professionals must perform work where required by law.

Skills

• Leadership
• Organizational
• Analytical
• Communication
• Documentation
• Problem-solving
• Proficiency with computerized maintenance management systems (CMMS)
• Proficiency with standard office software

Location

• Queens, New York

Work Type

• Full-time
• Onsite

Experience Level

• At least 8 years of responsible experience in facilities maintenance, building operations, mechanical systems.
• At least 6 years of supervision of maintenance personnel and contractors, including supervision of a unionized workforce.
• Managing maintenance operations in a large, complex, multi-site facility.

Education Level

• Associate degree in facilities management, building systems, engineering technology, construction management, or a related field required.
• Bachelor’s degree is desirable.

Salary/Compensations

• $135,000.00 - $150,000.00

About the Company

• Queens Public Library is a national and international leader in the delivery of public library service.
• Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities.
• Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States.
• Queens Public Library is a private, non-profit corporation serving 66 locations.

Equal Opportunity

• The Queens Public Library is an Equal Opportunity Employer.