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About the Role
The Leasing Specialist acts as the critical link between the on-site Leasing Office and the Main Office, managing the full leasing cycle for their assigned residential portfolio. This includes responsibilities from initial applications and lease renewals to final move-outs. The role requires independent decision-making, discretion, and careful judgment, particularly in approving applications that may fall outside established guidelines, as these decisions can carry significant financial consequences for the company. This is a high-volume, high-pressure role without commission-based incentives. Success in this position demands a high degree of professionalism, accuracy, and responsiveness.
Responsibilities
- Maintain current and precise apartment availability data via leasing activity reports.
- Serve as the primary point of contact for all leasing-related matters for assigned properties.
- Independently review and approve apartment applications, ensuring compliance with company standards and the ability to make sound exceptions when needed.
- Process new lease agreements and oversee tenant vacate procedures.
- Oversee the lease renewal process with the dual goals of maximizing rent increases and minimizing turnover.
- Review and approve Owner Paid (OP) invoices submitted by brokerage firms.
- Prepare and submit payroll for assigned Leasing Agents.
- Respond to tenant inquiries regarding lease terms and concerns.
- Conduct monthly on-site inspections of managed properties.
- Exercise discretion to deviate from general procedures when appropriate.
- Fulfill other responsibilities as delegated by the Assistant Director of Lease Administration.
Requirements
- Minimum 3 years of experience in a leasing specialist or equivalent role.
- Working knowledge of Rent Stabilization guidelines.
- Proficient in interpreting and evaluating credit reports.
- Strong verbal and written communication skills.
- Proficient in Microsoft Word and Excel.
- Highly organized with keen attention to detail.
- Experience with MRI and Yardi Software is preferred.
Skills
- Leasing
- Lease renewals
- Tenant relations
- Credit report analysis
- Microsoft Word
- Microsoft Excel
- Organization
- Attention to detail
Experience Level
- Minimum 3 years of experience