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About the Role
The Commercial Appliance Technician is responsible for responding to customer work orders, traveling to customer locations to troubleshoot and resolve issues, and providing key support for customers in a timely and professional manner.
Responsibilities
- Respond to customer work orders as assigned by their service manager.
- Travel to and from customer locations to troubleshoot and resolve issues.
- View work orders electronically to be aware of the next day’s schedule.
- Take company vehicle home each night.
- Report via phone to manager in Albany.
- Follow all company policies and procedures.
Requirements
- Must have a clean driving record.
- Willing to drive up to 2 hours (one way) for service calls.
- Excellent communication and troubleshooting skills.
- Ability to work independently and with others.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Experience maintaining, troubleshooting and replacing TurboChef, Merry Chef, Bunn, Mastrena, Hatco, Clover Vertica, Franke or similar equipment is preferred.
- Knowledge of the Facility Services industry is preferred.
- Must be able to lift up-to 50 pounds at times.
- Must be authorized to work in the United States.
- Must pass a drug test and background check prior to starting work.
Skills
- Troubleshooting
- Communication
- Customer Service
- Organizational Skills
- Attention to Detail
Location
- Clifton Park, NY
Work Type
- Full-time
- On-call
Experience Level
- Based on experience
Education Level
- High School Diploma or equivalent
- Refrigeration certification highly encouraged
Salary/Compensations
- $40-$45 per hour
Benefits
- Health Insurance
- Dental Insurance
- Employee discount program
- Opportunities for growth and development
- Company van
- Company fuel card
- Company credit card
- Company phone
- Company iPad
About the Company
- T&J Appliance Solutions is a division of T&J Companies, a family-owned and operated company based in Clifton Park, NY.
- T&J Companies and its divisions self-perform commercial appliance and electrical services for customers throughout the Northeast with a focus on retail locations.
- Our team is professional, agile, and customer centric.
- Our goal is to provide our customers with fast, reliable service they can count on while growing our family-run business into a top employer in the area.