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About the Role

The Maintenance Sales Representative (MSR) drives new business development and secures commercial HVAC and plumbing maintenance agreements in the Buffalo market. This role focuses on prospecting, relationship-building, and sales growth within commercial and institutional sectors, offering a structured training program for motivated individuals. Prior HVAC or plumbing experience is not required, and the position provides a clear career advancement path with uncapped earning potential for those with strong communication skills, drive, and a passion for business development.

Responsibilities

Complete a structured sales training program.
Learn fundamentals of commercial HVAC and plumbing systems, terminology, and service offerings.
Develop proficiency in prospecting, proposal development, and consultative selling techniques.
Participate in ride-alongs with experienced sales and field personnel.
Gain understanding of estimating, pricing structures, and value-based selling strategies.
Participate in ongoing training and professional development opportunities.
Prospect and generate new maintenance agreement opportunities within commercial and institutional markets.
Identify and target facility managers, property managers, building owners, and key decision-makers.
Develop leads through cold calling, networking, site visits, referrals, and industry engagement.
Build and maintain a consistent and active sales pipeline.
Research potential customers and identify opportunities for long-term partnerships.
Conduct customer meetings and site visits to assess facility needs.
Develop and present customized preventive maintenance proposals.
Communicate the value of preventative maintenance, reliability, energy efficiency, and long-term cost savings.
Collaborate with operations and service teams to develop accurate scopes of work and pricing.
Negotiate and close maintenance agreements while meeting company profitability objectives.
Maintain accurate records of prospects, customer interactions, proposals, and sales activities within CRM systems.
Track pipeline development, forecasts, and conversion metrics.
Meet or exceed activity goals, sales targets, and revenue objectives.
Provide regular updates on business development efforts and account status.
Represent the company professionally within the marketplace.
Participate in industry organizations and networking events, including BOMA, IFMA, and local trade associations.
Stay informed on industry trends, customer needs, and market conditions.

Requirements

Strong desire to build a career in sales and business development.
Excellent communication, interpersonal, and presentation skills.
Self-motivated, competitive, and goal-oriented mindset.
Ability to learn technical concepts and apply them in a sales environment.
Strong organizational and time management skills.
Proficiency with Microsoft Office applications and willingness to learn CRM systems.
Valid driver’s license and ability to travel locally.
Prior sales experience in any industry.
Experience in customer-facing roles.
Exposure to construction, mechanical, industrial, or technical environments.

Skills

Prospecting
New business development
Relationship building
Sales growth
Communication skills
Business development
Technical knowledge
Sales skills
Consultative selling
Proposal development
Networking
Pipeline management
CRM systems
Negotiation skills
Problem-solving

Location

Buffalo market and surrounding areas

Work Type

Full-time

Experience Level

Entry-level
Experienced