Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this RTC Clinic Legal Supervisor role.

Rezi rewrites your resume against Eviction Defense Collaborative, Inc.'s job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the RTC Clinic Legal Supervisor posting at Eviction Defense Collaborative, Inc. — free, in seconds.

About the Role

The RTC Clinic Legal Supervisor plays a key role within EDC’s Tenant Right to Counsel (TRC) Program by overseeing day-to-day clinic program operations and ensuring the delivery of legally compliant, high-quality, trauma-informed, and client-centered services for tenants facing eviction. This role supports pro per service delivery and case referrals in accordance with established protocols. This position is ideal for a rising leader who is passionate about housing justice, thrives in a fast-paced environment, and brings a team-oriented and client-centered approach to their work.

Responsibilities

Recruit, hire, train, and onboard RTCCs, volunteers, and interns with the Clinics in-office and remote working procedures.
Supervise and assist RTCCs and Triage staff in providing in-person reception, assessing clients' eligibility, and directing clients to appropriate internal or external referrals.
Supervise and assist RTCCs in making Tenant Right to Counsel Referrals, coordinating with identified staff at other TRC Legal Services Organizations.
Collaborate with program staff to update and edit databases to track impact on communities served.
Provide training to appropriate staff regarding drafting legal documents for self-represented litigants.
Approve RTCC timesheets.
Deliver ongoing feedback to the RTCC team via informal check-ins and bi-annual performance conversations.
Make decisions and advise the RTCC team regarding client TRC eligibility.
Attend weekly program meetings, monthly agency staff meetings, and relevant supervision meetings.
Ensure all data is entered on time and correctly to support program evaluation and outcomes tracking.
Work collaboratively with colleagues within the department and across the organization.
Direct and supervise RTCCs in a variety of clerical and administrative support to the administrative team.
Assist with coordinating outreach & education on EDC's services and access to Right to Counsel.
Oversee the provision of pro per emergency assistance for clients seeking litigation referrals to avoid default judgments and sheriff's eviction.
Oversee the provision of pro per assistance for unrepresented clients in unlawful detainer matters.
Advise RTCC team regarding legal questions.
Review draft pleadings before submission to the court.
Schedule coverage by EDC Senior and Supervising attorneys to advise the RTC Clinic team when unavailable.
Assign attorneys from EDC and other TRC agencies to ensure limited scope representation at all upcoming MSCs for TRC eligible tenants who are not represented.

Requirements

In good standing with the California State Bar.
Demonstrated experience providing direct services in a legal services, housing, or social justice setting.
Experience supervising or leading staff in a high-volume, client facing environment, including responsibility for scheduling, workflow coordination, and performance management.
Strong understanding of trauma informed culturally responsive service delivery.
Proficiency with Microsoft Office Suite; experience with Salesforce or other case management databases preferred.
Ability to manage multiple priorities, make timely decisions, and work effectively under pressure.
Knowledgeable about the unlawful detainer process in San Francisco and familiarity with state and local housing laws, including the San Francisco Rent Ordinance, Tenant Right to Counsel (TRC) program, eviction protections and procedures, fair housing, habitability, and subsidized housing programs.
Past supervision experience of at least two years preferred.
Experience coordinating or supervising pro per legal services, referral programs, or clinic based programs.
Proficiency in Spanish, Cantonese, Mandarin, or another language commonly spoken in San Francisco is a plus.
Experience working in unionized, interdisciplinary, or nonprofit legal services environments.
High level of professional integrity, accountability, and reliability.
Demonstrated people leadership and mentorship skills, including the ability to coach, support, and guide staff in high-volume, client-facing roles.
Client-centered approach to service, with the ability to support tenants experiencing distress or crisis with empathy and professionalism.
Strong interpersonal skills, including the ability to communicate effectively with colleagues and clients.
Ability to work independently as well as collaboratively in a team-oriented environment.
Strong time management and project management skills, with ability to manage multiple priorities and meet deadlines in a fast-paced clinic setting with a high volume of activity.
Ability to make sound, timely decisions and exercise good judgment in complex operational or client-facing situations.
Good listening skills and ability to convey complex information clearly and calmly.
Proficiency with Microsoft Office Suite and other office software; Salesforce or other legal/case management database experience.

Skills

Microsoft Office Suite
Salesforce or other case management databases
Unlawful detainer process in San Francisco
State and local housing laws
San Francisco Rent Ordinance
Tenant Right to Counsel (TRC) program
Eviction protections and procedures
Fair housing
Habitability
Subsidized housing programs
Spanish
Cantonese
Mandarin
People leadership
Mentorship
Coaching
Support
Guidance
Client-centered service
Empathy
Professionalism
Interpersonal skills
Effective communication
Teamwork
Time management
Project management
Decision making
Judgment
Listening skills
Clear communication
Calm communication

Location

San Francisco

Work Type

Hybrid
Remote
On-site

Experience Level

Exempt
Direct Reports: None

Salary/Compensations

$90,000 - $105,000

Benefits

100% employer-paid medical, dental, vision, and life insurance
401(k) retirement plan with employer contributions
Generous paid time off, including vacation, sick leave, and holidays
Commuter benefits
Professional development opportunities

About the Company

Eviction Defense Collaborative (EDC) works to prevent homelessness before it starts by providing compassionate, high‑quality legal assistance, rental assistance, and supportive services to San Francisco tenants facing eviction or housing instability.
We believe that housing is a human right, and we strive to ensure that every San Franciscan has meaningful access to justice and the resources needed to remain safely housed.
EDC is committed to protecting tenants’ rights, preventing homelessness, and advancing a more just and equitable housing system.

Equal Opportunity

Eviction Defense Collaborative (EDC) is an equal opportunity employer.
We are committed to building an inclusive and respectful workplace where everyone is treated fairly, regardless of background or identity.
Employment decisions at EDC are made based on organizational needs, job requirements, and individual qualifications — without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.
This commitment applies to all aspects of employment, including recruitment, hiring, compensation, training, promotion, and termination.
EDC does not tolerate discrimination or harassment of any kind.