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About the Role
Provides logistical and scheduling support for customer requirements, including arranging outbound shipments, inbound shipments, and transfers. This role also involves dock scheduling and maintaining strong relationships with carriers, acting as a liaison between customers, warehouse, and other departments.
Responsibilities
- Scheduling outbound shipments of finished goods, inbound raw materials, and selected transfers.
- Coordinating with customers, brokers, sales operations, warehousing, production scheduling, and order management teams to meet customer order schedules.
- Managing customer service communications, deliveries, and notifications.
- Maintaining department SOPs for customers and processes to ensure adequate cross-training and coverage.
- Maintaining outbound shipping schedules for all facilities.
- Managing freight rates and accessorial charges for approval and auditing.
- Researching and disputing transportation carrier driver detention claims and customer variance reports weekly.
- Assisting and backing up other department members as needed.
- Running and distributing daily Oracle reports related to sales and shortages.
- Communicating with Quality Assurance for product releases from incubation or N/C holds.
- Researching inventory information for customers and relaying it to internal personnel.
- Researching transportation carrier driver detention claims and customer variance reports on a per-case basis.
- Performing other assigned duties.
- Working safely in compliance with company policies and regulations.
- Reporting food safety and quality problems to authorized personnel.
Requirements
- HS Diploma/GED required.
- 3 years of experience in logistics and/or order entry preferred.
- Comprehensive understanding of logistics, transportation, and distribution.
- Excellent customer/vendor relations and written/verbal communication skills.
- Strong multi-tasking, prioritization, and organizational skills.
- Working knowledge of Microsoft Excel, Word, and Outlook.
- Oracle experience preferred.
- Must follow Good Manufacturing Practice (hair net, no jewelry, no fake nails or eyelashes, no food/drink, gum, etc. in manufacturing Plant).
Skills
- Logistics
- Order Entry
- Transportation
- Distribution
- Customer Relations
- Vendor Relations
- Written Communication
- Verbal Communication
- Multi-tasking
- Prioritization
- Organization
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Oracle
Location
- Rochester, NY
Work Type
- Full-time
- Onsite
Experience Level
- 3 years preferred
Education Level
- HS Diploma/GED
Benefits
- Great career-pathing
- Professional development, including unlimited online training courses
- Health insurance with premium contributions
- Dental
- Vision
- HSA
- 100% company paid life insurance
- 100% company paid long-term disability
- 401k with employer match
- Paid time off (vacation, sick pay, wellness time off)
- 10 holidays
- Company bonuses
About the Company
- LiDestri Foods has grown from a pasta sauce and salsa manufacturer to an R&D engine, formulating and producing innovative food products for national and retailer brand partners.
- A family-run company based in Rochester, NY, LiDestri employs over 1,000 people across three U.S. locations.
- They have decades-long partnerships with respected consumer packaged goods (CPG) companies and inventive retailer brands.