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About the Role

The Behavioral Health Case Manager will work as part of a multidisciplinary team in the Critical Time Intervention (CTI) program serving adults with co-occurring behavioral health and physical health needs who frequent ED/inpatient settings. The Mental Health Professional completes care management-related tasks, resolves clinical and rehabilitative needs that impact the individual’s ability to meet recovery goals.

Responsibilities

Provide therapeutic interventions for both mental health and substance use disorders.
Educate individuals about mental health, treatment, and recovery.
Teach skills for coping with specific behavioral health symptoms and stress management.
Develop crisis management plans and relapse prevention plans.
Identify and recognize early warning signs and rapid intervention strategies.
Create individualized plans of care with client input.
Assist in discharge planning during a client’s hospitalization and provide follow-up care.
Consult with team members and other specialists.
Participate in meetings with community agencies and service providers.
Prepare required reports and documentation.
Provide after-hours emergency coverage and crisis intervention.
Perform other duties as assigned.

Requirements

Master’s degree in a relevant field or equivalent and pursuing a Limited Permit or license.
Active and unrestricted limited permit or licensure in a respective field preferred.
Two years of relevant experience or equivalent.
Must have a valid Driver's License, a satisfactory driving record, and adhere to the agency driver policy.
Have a valid driver's license for 3 years or more.
Have no more than 6 points on your driving record.
Be at least 21 years of age or older.
Obtain and maintain current New York State Defensive Driving certification within 30 days of hire.
Basic computer knowledge: typing, communication tools, scheduling tools and web browsers.
Proficiency in Microsoft Office suite and database management systems.
Fluency in English (Reading, Writing, Speaking).
Must be and maintain clearance by applicable regulatory clearances as required.
Legally eligible to work in the United States without sponsorship.

Skills

Knowledge of behavioral diagnoses and symptomatology.
Familiarity with community resources.
Effective client engagement skills.
Ability to work independently and efficiently.
Proficiency in using Electronic Health Record systems.
Practice in a recovery-oriented, person-centered methodology.
Effective rapport building and engagement with clients.
Effective crisis de-escalation and diversion from ED, CPEP, and/or Inpatient admission.
Timely and accurate completion of required screenings and assessments.
Meet prescribed timeframes for response and service delivery as outlined by CTI model.
Timely and thorough documentation of client care.
Effective collaboration with the client’s support team, including active involvement in multidisciplinary team meetings.
Respond to emergencies and adhere to safety protocols.
Completion and maintenance of all required trainings under the CTI model.
Effective collaboration with the support team.

Location

Tarrytown, NY
Mobile

Work Type

Full-time
Non-exempt
Hybrid options available

Experience Level

Two years of relevant experience or equivalent

Education Level

Master’s degree in a relevant field or equivalent
Pursuing Limited Permit or license

Salary/Compensations

$61,000 - $68,000 annually

Benefits

403(b) with employer contribution after 1 year of service
Flexible Work Arrangements, subject to business needs, including hybrid options.
Medical insurance
Dental insurance
Vision insurance
Life insurance
15 days of paid time off per year
12 days of paid sick time per year
11 paid employer-holidays per year
Opportunities for advancement, training programs, and support for certifications and continuing education.
Free EAP services
Employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more).
Gym reimbursement through employer's medical insurance carrier.
Public Service Loan Forgiveness (PSLF) eligible employer.

About the Company

Greater Mental Health of New York promotes mental wellness through advocacy, community education, and direct services.
We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration.
We utilize evidence-based practices and focus on trauma-responsive care.
Our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community.
We are passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region.

Equal Opportunity

Greater Mental Health of New York is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To request a reasonable accommodation, contact the Human Resources Department.