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About the Role

The Strategic Communications and News Department sets the FCA's strategic direction and ensures external communications are clear, concise, and compelling. This role oversees two specialist teams responsible for developing and delivering communications strategies, explaining the FCA's work, supporting organizational priorities, and engaging the media and external stakeholders. You will advise senior leaders on complex issues and play a key role in protecting and enhancing the FCA’s reputation.

Responsibilities

Lead, coach, and support 5 communications professionals across two Strategic Communication Partner teams while building a collaborative, results-driven culture.
Review work to ensure it is delivered to a high standard.
Lead the development and delivery of a communication campaign to support one of the FCA's strategic priorities.
Take charge of complex and demanding announcements, creating communication plans and materials including press releases, social media posts, internal messages, and stakeholder emails.
Proactively bring stories to life through traditional media, social media, or other channels.
Act as a trusted strategic communications adviser to Executive Directors and senior leaders on high-profile, politically sensitive, and reputationally significant issues.
Develop and maintain effective relationships with senior communicators across Whitehall, Parliament, consumer groups, trade associations, and the media.
Ensure media enquiries are handled effectively and lead on the most sensitive reactive issues, including crisis and issues management.
Participate in the out-of-hours rota for media queries.

Requirements

Demonstrated ability to manage proactive and reactive media relations, including handling media enquiries and responding to sensitive or high-profile issues.
Leadership experience, including managing and developing individuals or teams through direct line management and/or matrix management.
Proven success in developing and delivering communications plans, campaigns, or media strategies.
Effective written and verbal communication skills, including the ability to translate complex information into clear and compelling messages.
Experience overseeing communications activity involving significant reputational, regulatory, political, or public-interest considerations.
Confidence advising senior leaders on communications strategy, stakeholder engagement, and messaging.
Experience coordinating communications responses during complex issues, crises, or fast-moving external events.
Demonstrated ability to balance multiple competing priorities and deliver high-quality outcomes in a demanding environment.
Solid understanding of traditional, digital, and social media channels and how they support strategic communications objectives.
Ability to build credibility, influence stakeholders, and establish strong working relationships across a complex organisation.
Experience using media monitoring, social listening, and communications evaluation tools.

Skills

Media relations
Leadership
Team management
Communications planning
Campaign development
Media strategy
Written communication
Verbal communication
Stakeholder engagement
Crisis management
Issues management
Media monitoring
Social listening
Communications evaluation

Location

Edinburgh
Leeds
London

Work Type

Hybrid

Experience Level

Lead Associate - Corporate

Salary/Compensations

National (Edinburgh and Leeds) ranging from £49,600 to £66,100
London from £54,500 to £72,500

Benefits

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age)
Life assurance at eight times your salary
Private healthcare with Bupa
Income protection
24/7 Employee Assistance
35 hours of paid volunteering annually
Flexible benefits scheme

About the Company

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective.
By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
The Strategic Communications and News Department sits at the heart of the FCA's Communications Division, setting strategic direction and ensuring the FCA's external communications are clear, concise and compelling.
The department comprises three specialist teams: Strategic Communication Partners, Editorial and Speechwriting and Social Media.
The Strategic Communication Partner team is organised into six specialist teams aligned to areas across the FCA.
Our colleagues are the key to our success as a regulator.
We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best.
We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

Equal Opportunity

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.