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About the Role

The Laboratory Technician will manage daily lab operations, supporting research and clinical activities. This includes sample collection and processing, maintaining documentation, and ensuring laboratory supplies are stocked. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively within a fast-paced team environment. This position reports to the Laboratory Manager or Clinical Operations Manager.

Responsibilities

• Perform lab tests, collect subject specimens, and process samples according to study lab manuals.
• Conduct daily phlebotomy, specimen processing, and biological sample shipping using universal precautions.
• Utilize appropriate tools and judgment for optimal specimen collection while minimizing patient discomfort.
• Collect, organize, store, and ship samples in compliance with quality control, safety, and study requirements.
• Ship processed specimens to central and/or local labs in a timely manner.
• Track and re-order lab kits and supplies, ensuring no expired kits are on hand.
• Maintain a clean and sanitary laboratory area and equipment, reporting maintenance needs.
• Facilitate or advise on biohazard pickups.
• Complete and upload lab requisitions into CRIO and subject folders daily, filing physical copies.
• Distribute lab requisitions to appropriate staff daily.
• Receive and process lab deliveries, verifying contents and uploading logs.
• Maintain equipment records, temperature logs, inventory trackers, PK logs, and daily work logs.
• Complete daily data entry and track inventory.
• Retrieve subject specimens from local vendor locations if applicable.
• Communicate pertinent medical history information to coordinating staff.
• Exercise judgment within defined limits under the direction of the study Investigator and supervisor.
• Interact with internal and external personnel, including physicians, sponsors, and patients.

Requirements

• Minimum of 12 months of laboratory experience in a healthcare setting.
• Must complete CITI and GCP training before interacting with participants and recertify every 3 years.
• Must complete IATA Dangerous Goods Training and recertify every 2 years.
• Must complete basic life support (BLS) training.
• Valid driver's license with maintenance of a safe driving record.
• Possess an automobile that is insured in accordance with the state.
• Flexibility with work schedule, including early shifts, late shifts, and weekend shifts.
• Possess impeccable integrity and personal and professional values consistent with company standards.
• Comply with company policies, code of ethics, and guiding values.

Skills

• Strong verbal and written communication skills.
• Proficient in all Microsoft Office applications.
• Proficient in Clinical Research IO (CRIO) or equivalent CTMS.
• Demonstrated organizational skills.
• Outstanding time management.
• Keen attention to detail.
• Ability to track multiple projects simultaneously.
• Intermediate-level knowledge of medical terminology.
• Ability to effectively communicate with all levels of internal and external contacts.
• Ability to work independently and multitask in a fast-paced team environment.
• Strong people skills.
• Ability to interact with individuals from diverse backgrounds.
• Ability to oversee confidential matters and sensitive information with discretion and judgment.
• Strong organization and time management skills.
• Elevated level of attention to detail.
• Ability to quickly learn and process information.
• Ability to work independently and collaborate with a team.
• Energetic self-starter.
• Results-oriented.
• Ability to work effectively in an entrepreneurial environment.
• Ability to interpret clinical research protocols and lab manuals.
• Strong problem-solving and decision-making skills, particularly when under pressure.
• Proactive in identifying, addressing, and solving issues in real time.
• English and Spanish proficiency preferred.

Location

• Office/laboratory and/or clinical environment

Work Type

• Full-time
• Onsite

Experience Level

• 1 year of phlebotomy experience preferred
• 12 months of laboratory experience in a healthcare setting

Education Level

• High school diploma or equivalent required
• Certified in phlebotomy preferred

Benefits

• 401k
• Medical, dental, vision, long-term disability, short-term disability, FSA, and life insurance
• 3 weeks of paid time off
• 14 paid company holidays
• Scrub voucher (specific positions apply)

About the Company

• Summit Pinnacle Clinical Research is an equal opportunity employer.

Equal Opportunity

• All applicants will be considered for employment without regard to race, color, religion, disability, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.