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Tailor your resume to this Career Coach role.
Rezi rewrites your resume against Goodwill Central Texas's job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the Career Coach posting at Goodwill Central Texas — free, in seconds.
About the Role
The Career Coach supports Goodwill Central Texas employees by promoting engagement, identifying long-term goals, and removing barriers to professional growth. Coaches build relationships, provide resources, and facilitate problem-solving to help employees achieve their education, training, and employment goals.
Responsibilities
- Establish trusting relationships with employees and monitor their progress.
- Collaborate within GCT to connect clients with relevant trainings and services.
- Build alliances with business line management to ensure business success and employee engagement.
- Observe and coach employees on worksite behaviors that may impact retention.
- Support employees in assessing and identifying services needed to achieve individualized goals.
- Identify short and long-term goals within individual career plans and track progress.
- Coordinate with internal and external resources to support employment stability.
- Intervene effectively in crisis situations, developing interventions and follow-up plans.
- Provide coaching in financial areas, including saving, budgeting, and credit repair.
- Maintain complete and accurate employee records in ECM and other required databases.
- Adhere to data entry requirements, confidentiality protocols, and electronic/paper file management.
- Complete screening and intake for clients.
- Synchronize with organizational needs by providing field insights.
- Highlight organizational growth opportunities and areas for development within the Employee Services Program.
- Travel to various locations across Austin and work some nights monthly.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in Social Work, Psychology, Sociology, Vocational Rehabilitation, Education, Human Services, Counseling, or similar/related field required.
- Exceptional oral and written communication skills.
- Proficient in Windows-based computer applications.
- Knowledge of client assessment skills, community resource coordination, career planning principles, employability skills, and crisis intervention.
- Knowledge of best practices in serving marginalized populations.
- Minimum of one year of experience providing case management services to underserved populations.
- Ability to conduct and/or translate training sessions bilingually preferred.
- Master’s Degree in Social Work, Psychology, Counseling, Sociology, Vocational Rehabilitation, Education, or Human Services preferred.
- Professional licensure issued at conclusion of Master’s degree program preferred (e.g., LMSW, CRC, LPC, LMFT).
- Bilingual (Spanish, ASL, Arabic, Farsi) preferred.
- Texas Driver’s License, good driving record, liability insurance, and a vehicle in good working condition preferred for travel.
- Employment contingent upon successful completion of a federal background investigation and ability to obtain and maintain a favorable suitability determination (including fingerprinting, tax compliance, and review of history).
Skills
- Communication skills
- Windows-based computer applications proficiency
- Client assessment
- Community resource coordination
- Career planning
- Employability skills
- Crisis intervention
- Serving marginalized populations
- Case management
- Bilingual translation (preferred)
- Financial coaching (saving, budgeting, credit repair)
Location
- Austin
Work Type
- Travel required
- Work some nights
Experience Level
- Minimum of one year of experience
Education Level
- Bachelor’s degree required
- Master’s Degree preferred
- Professional licensure preferred
About the Company
- Goodwill Central Texas supports individuals employed within the organization.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
- A post-offer background check is required.
- Alternative work locations may be offered as appropriate.