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About the Role
Marshall Investigative Group (MIG) seeks self-motivated individuals with experience in surveillance and mobile investigations to assist in researching insurance fraud claims involving monetary, bodily injury, theft, and property damage claims. This role involves conducting stationary/mobile surveillance across the country, providing video evidence to clients to save millions on fraudulent claims.
Responsibilities
- Follow established protocols and procedures for conducting surveillance operations in compliance with all legal and regulatory requirements.
- Maintain a vigilant and discreet presence, avoiding detection, while observing subjects and their daily actions.
- Document and report findings, incidents, and observations accurately and promptly.
- Conduct mobile surveillance operations utilizing various monitoring equipment, including cameras and specialized devices.
- Operate surveillance equipment and technology proficiently, troubleshooting technical issues as needed.
- Maintain confidentiality and discretion regarding sensitive information obtained during the preparation for and during surveillance operations.
- Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours.
- Reports must be concise, grammatically correct, easy to follow, and include all supporting documentation within 48 hours of surveillance completion.
- Participate in training programs and professional development activities to enhance surveillance skills and stay updated on industry best practices.
- Perform other duties as assigned by management and support the organization's overall security and safety objectives.
Requirements
- Must have a current, valid Driver's License.
- Must have or be able to obtain Auto Insurance with 100/300/100 coverage limits before employment.
- Personal Computer with MS Word Required.
- Personal Digital Surveillance Camera Required.
- A High School Diploma or equivalent is required.
- Ability to work independently with minimal supervision.
- Observing and conducting surveillance 8-10 hours per day.
- Weekend work is required as needed for surveillance subjects.
- Keen observational skillset with attention to detail, focusing on individuals for long periods of time.
- Strong verbal and written communication skills with the ability to articulate findings and observations clearly and effectively.
- Demonstrated integrity, professionalism, and discretion in handling confidential information and sensitive situations.
Skills
- Surveillance
- Mobile investigations
- Proficiency in utilizing surveillance equipment, technology, and platforms
- Observational skillset
- Attention to detail
- Verbal communication skills
- Written communication skills
Location
- Across the country
Work Type
- Full-Time Employees
- Travel is required
Experience Level
- Over 15 years of experience (company experience)
- Previous experience in mobile surveillance is highly desirable
Education Level
- High School Diploma or equivalent
- Associate's or Bachelor's Degree in Criminal Justice, Security Management, or related field preferred
Benefits
- Hourly rates
- Flexible day scheduling
- Expense/mileage reimbursements
- All expenses are covered, including training, licensing, and testing fees.
- Comprehensive benefits are available for Full-Time agents.
About the Company
- Marshall Investigative Group (MIG) is the industry's leading investigative firm.
- Our current team of by-the-book agents have conducted thousands of successful insurance investigations.
- Innumerable hours of obtained video, capturing claimant activities from day-to-day errands, to construction, to sky diving, have been provided to our clients – saving millions of dollars on fraudulent claims.
- Our highly trained investigators have conducted thousands of successful insurance claim investigations by obtaining innumerable hours of claim-disputing documentation, saving our clients millions of dollars on fraudulent claims.
Equal Opportunity
- Marshall Investigative Group is an equal opportunity employer that values diversity within our company culture.
- We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.