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About the Role

The Assistant Branch Manager collaborates with the Branch Manager in overseeing branch operations, ensuring alignment with corporate strategies and objectives while demonstrating effective leadership. This role assists with branch strategy creation to grow deposits through business development activities and cultivates relationships with business partners and the community to support new branch growth and brand awareness.

Responsibilities

Collaborate with the Branch Manager to continuously utilize a consultative sales approach to build member relationships, identify sales opportunities and make referrals to business partners as necessary to grow the expansion market.
Provide exceptional member experiences by cultivating relationships, offering solutions for member needs, and resolving issues effectively.
Effectively communicate with members to discover financial needs, tailor products and services recommendations.
Embrace and communicate a culture of change, agility, and innovation to drive technology and self-service options to enhance the omnichannel member experience.
Build relationships and awareness within the community by representing FourLeaf.
Partner with Specialists (FA, MLO, and Business RM) to connect members with experts for specialized financial needs and drive brand awareness and generate market growth.
Partner with Chief Deposit Officer and VP of Retail to fully develop new small branch model market expansion implementation.
Find opportunities to source, hire, train and develop new teammates as the branch reaches target growth.
Effectively utilize all systems and applications to process the daily functions while maintaining efficiency, accuracy and remain in accordance with established policies and procedures.
Manage branch controls and reconciliations to meet audit guidelines.
Manage branch reports.
Comply with all aspects of Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) and Office of Foreign Asset Control (OFAC) regulatory requirements as it relates to this position.

Requirements

College Degree preferred or related work experience.
2+ years of financial or equivalent sales experience.
2+ years in the customer service industry.
2+ years of supervisory experience.
Certifications: STAMP Medallion Guarantor within 6 months; Lending Product Certification within 6 to 12 months.
Licenses: National Mortgage Licensing System within 3 months; Obtain Notary License within 6 months.

Skills

Consultative sales approach
Business development
Relationship building
Leadership
Communication
Sales
Financial needs assessment
Product and service recommendation
Change management
Agility
Innovation
Technology adoption
Self-service options
Omnichannel experience
Community engagement
Brand awareness
Team development
System utilization
Efficiency
Accuracy
Policy and procedure adherence
Branch controls
Reconciliations
Audit compliance
Report management
BSA/AML compliance
OFAC compliance

Experience Level

2+ years of financial or equivalent sales experience
2+ years in the customer service industry
2+ years of supervisory experience

Education Level

College Degree preferred or related work experience

Salary/Compensations

$31.93 to $38.32 per hour

Benefits

Medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Voluntary benefit programs
401(k) plan with employer match
Reimbursement programs
Wellness programs
Annual performance-based bonus
Tuition reimbursement
Fitness reimbursement
Flexible work options
Volunteer opportunities
Executive “Water Cooler Chats”
Clubs, sports, and social events
Food truck days

About the Company

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience.
FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years.
Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey.
We are proud to be an award-winning place to work!
Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, and Fortune’s Best Workplaces in Financial Services & Insurance 2024.
As a credit union, our vision is to enrich the lives of our members, employees, and communities.
Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.