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About the Role

We are looking for a confident, service-driven Table Games Supervisor to lead a team, maintain the integrity of casino games, and create an exceptional experience for every guest. This hands-on leadership role involves overseeing daily table games operations, supporting and developing dealers, ensuring compliance with gaming regulations, and fostering a fun, welcoming, and professional gaming environment.

Responsibilities

Supervise Table Games Dealers and assigned associates.
Assign dealers to tables and adjust staffing to meet business needs.
Coach, train, and provide ongoing feedback to dealers.
Support associate onboarding, performance evaluations, and attendance monitoring.
Foster a respectful, accountable, and service-focused team culture.
Coordinate table openings and closings, fills, credits, payouts, and chip inventory.
Monitor table activity to ensure games are conducted accurately, fairly, and according to procedures.
Verify game activity and transactions in accordance with company policies and internal controls.
Maintain a visible presence on the gaming floor to support operational efficiency and guest experience.
Stay informed about promotions, special events, and changing operational needs.
Enforce company policies, game procedures, internal controls, and gaming laws.
Identify and address procedural errors, irregularities, suspicious activity, and potential violations.
Maintain accurate logs, reports, and required documentation.
Support compliance with Title 31, anti-money laundering, and responsible gaming practices.
Partner with Surveillance, Security, Cage, and other departments to resolve concerns.
Assist with investigations involving gaming irregularities, associate incidents, and guest complaints.
Respond to guest questions, concerns, and game disputes with professionalism and fairness.
Resolve routine issues promptly and escalate unresolved matters to management.
Promote a fun, welcoming, and entertaining atmosphere.
Serve as a role model for professionalism, accountability, and service.
Direct daily work, assign duties, and support training and development of Table Games Dealers.
Evaluate performance, recognize strong performance, and address conduct or performance concerns.
Help resolve associate complaints and operational issues.

Requirements

High school diploma or GED required.
Minimum of two (2) years of Table Games experience required.
Demonstrated knowledge and ability to manage Blackjack and Craps; or Blackjack, Roulette, Pai Gow, and Baccarat.
Working knowledge of casino rules, Table Games manuals, departmental policies, procedures, internal controls, and applicable gaming regulations.
Demonstrated leadership skills and the ability to direct, coach, train, and support team members.
Strong guest service skills and the ability to professionally handle guest concerns and game disputes.
Excellent verbal communication and interpersonal skills.
Ability to perform quick and accurate calculations involving chips, wagers, payouts, winners, losers, and U.S. currency.
Basic computer proficiency, including data entry into tracking systems.
Ability to observe game activity, review player data, identify irregularities, and apply procedures consistently.
Ability to remain calm, professional, and decisive under pressure.
Ability to read and understand written instructions, policies, procedures, correspondence, and reports.
Ability to communicate information clearly in one-on-one and small-group settings.
Ability to organize work, manage competing priorities, and solve routine operational problems.
Ability to maintain confidentiality and demonstrate the highest standards of integrity.
Ability to stand and walk for extended periods and move easily throughout the table games pit.
Ability to push, pull, carry, and lift up to 40 pounds.
Ability to bend, reach, stoop, twist, grip chips and cards, and perform other physical activities.
Willingness to work the assigned shift and support operational needs.

Skills

Table Games knowledge
Leadership
Guest Service
Communication
Attention to Detail
Judgment Under Pressure
Teamwork

Work Type

Full-time

Experience Level

Minimum of two (2) years of Table Games experience

Education Level

High school diploma or GED

About the Company

We are a casino looking for professionals passionate about casino operations, team leadership, and outstanding guest service.

Equal Opportunity

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.