Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this AMP Caseworker role.
Rezi rewrites your resume against Jewish Family Services of Western New York's job description. Free.
Tailor your resume to this AMP Caseworker role.
Rezi rewrites your resume against Jewish Family Services of Western New York's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the AMP Caseworker posting at Jewish Family Services of Western New York — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the AMP Caseworker posting at Jewish Family Services of Western New York — free, in seconds.
About the Role
The AMP Case Worker will provide case management services to asylum seekers, refugees, and immigrants, offering support and resources to help them achieve self-sufficiency, reduce poverty, and attain independence in the United States. This position primarily assists clients in accessing medical, social, employment, educational, and other essential services, while helping them navigate local systems.
Responsibilities
- Provide case management services for asylum seekers and refugees as defined by grant guidelines, including housing search, financial management, access to public benefits, medical appointments, school registration, connection to food pantries, and linkage to legal support.
- Complete intake and needs assessments and subsequent internal/external referrals to promote self-sufficiency and integration with a strong focus on employment.
- Provide ongoing cultural and community orientation to clients to promote independent access to community resources.
- Coordinate and/or advocate for interpretation services to clients to ensure equal access to eligible services regardless of language barrier.
- Advocate on behalf of refugees and asylum seekers, and link clients with legal support to secure permanent immigration status.
- Promote client rights and access to social services, social security, health providers, mental health services, and other supportive services.
- Accurately document all contacts and services in client case files and maintain case note logs by funder guidelines.
- Complete case reports as required by grant funders.
- Secure and schedule appointments for clients with service providers and provide or arrange transportation to appointments when necessary.
- Provide interpretation and translation for agency services as applicable.
- Attend agency and department meetings as required.
- Participate in training as required.
- Provide services to AMP clients, complete intakes, provide financial assistance and referrals for clients.
- Collaborate with different departments in the agency, case workers and senior management.
Requirements
- Minimum of an associate degree in a human services related discipline required.
- Experience providing direct services to refugees and immigrants.
- Experience linking clients to a broad range of essential, community-based services.
- Ability to provide culturally sensitive case management.
- Proficient communication skills for interaction with clients and the public.
- Strong time management and organizational skills.
- Working knowledge of community resources for refugees and immigrants.
- Informed about refugee and immigrant issues, and available services to clients.
- Strong computer skills, especially with Microsoft Outlook and Word.
- Familiarity with and appreciation of issues related to people with diverse cultures and languages.
- Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision.
- Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k.
Skills
- Culturally sensitive case management
- Proficient communication skills
- Strong time management
- Organizational skills
- Working knowledge of community resources for refugees and immigrants
- Informed about refugee and immigrant issues
- Strong computer skills
- Microsoft Outlook
- Microsoft Word
- Interpretation
- Translation
- Judgment and Decision Making
- Time Management
- Client Focus
- Initiative & Adaptability
- Communication Intelligence
Location
- Office
- Community
Work Type
- Full-time
- Flexible hours include days and some evenings, late nights, and weekends.
Experience Level
- Commensurate with experience & qualifications
Education Level
- Associate degree in a human services related discipline
Salary/Compensations
- $22 - $27/hour
Benefits
- Health, Dental, and Vision insurance
- Accrued Paid Time Off (PTO) of 4+ weeks
- Paid agency wide shut down between Christmas and New Year's Day
- 401k retirement plan with agency contribution of 4%
- 13+ observed holidays annually
- Reduced full-time work week of 35 hours
- Early close on Fridays
About the Company
- For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world."
- Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth.
- Our reputation is the result of our exceptional staff.
- In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best.
- Our values are: Be a Mensch, Be Purpose-Built, Be Resolute.
Equal Opportunity
- Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs.
- Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change.
- Work with integrity and be accountable and responsive to others to build a foundation of trust.
- Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person.