Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Membership Recruitment & Retention Specialist-Staten Island role.

Rezi rewrites your resume against GIRL SCOUTS OF GREATER NY INC's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Membership Recruitment & Retention Specialist-Staten Island posting at GIRL SCOUTS OF GREATER NY INC — free, in seconds.

About the Role

The Membership Recruitment & Retention Specialist will focus on increasing girl and adult membership recruitment and retention throughout Staten Island. This role involves providing troop engagement, volunteer training, and ongoing support, serving as a primary point of contact for troop leaders, Service Units, families, and community partners.

Responsibilities

Implement Staten Island recruitment strategies to increase new girl and adult memberships and meet assigned membership goals.
Build and maintain partnerships with schools, Head Start programs, community centers, faith-based organizations, and other community organizations.
Coordinate school visits, recruitment events, information sessions, and community outreach; follow up promptly with prospective families and volunteers.
Manage recruitment leads, registrations, and troop placement in collaboration with the Membership and Customer Care teams.
Provide exceptional customer service and proactive support to troop leaders, volunteers, and families to improve year-over-year retention.
Attend and, when needed, coordinate monthly Service Unit meetings; identify troop needs, leadership gaps, and opportunities for troop growth.
Onboard new volunteers, coordinate required training and background-check processes, and promote Volunteer Toolkit, Looker, gsLearn, and BAND.
Survey and engage active leaders quarterly; share findings and coordinate retention and volunteer-support improvements across departments.
Maintain accurate Salesforce and Looker records; monitor recruitment, renewal, troop engagement, and partnership progress; report outcomes and represent GSGNY at Staten Island events.

Requirements

Bachelor’s Degree or 3 years of related experience.
Strong aptitude for using database systems (Salesforce, and Looker).
2+ years of related experience.
Superior problem-solving skills and ability to work independently.
Ability to exercise sound judgement regarding data integrity, analyzing/presenting issues as they arise, and maintaining and organizing workload.
Ability to communicate technical information to non-technical team members and work well with team.
Ability to work cross-functionally and to identify how processes contribute to big-picture goals.
Excellent organizational skills and attention to detail.
Ability to manage and maintain confidential information.
Proficiency in Microsoft Suite (Outlook, Word, Excel, PowerPoint) with advance knowledge such as experience working with CMS databases.
Ability to lift and carry a minimum of 25 pounds.
Excellent interpersonal skills: have a strong sensitivity to cultural differences present among staff, youth, and volunteers within our organization through an anti-racist lens.
Ability to work flexible hours including some evenings and weekends.
Regular contact with youth, caregivers, volunteers and community members.

Skills

Salesforce
Looker
Microsoft Suite (Outlook, Word, Excel, PowerPoint)
CMS databases

Location

Staten Island

Work Type

Hybrid
Some evening requirements

Experience Level

2+ years of related experience

Education Level

Bachelor's Degree

Salary/Compensations

$55,000

Benefits

Health coverage
Dental coverage
Vision coverage
Flexible Spending Account/FSA
Commuter benefits
403(b) retirement savings plan with employer match
Generous PTO

About the Company

The Girl Scouts of Greater New York (GSGNY) is a leading youth development organization serving 16,000 girls ages 5–18 each year.
Our mission is to ensure that every girl across New York City can develop the courage, confidence, and character needed to thrive.
GSGNY delivers empowering programs in nearly every NYC zip code, from traditional troop experiences to STEM and robotics, leadership development, and meaningful community service.
We also support unhoused girls living in shelters across the city and send 5,000 girls each summer to our beautiful camp in upstate New York.
Through our iconic Cookie Program, Girl Scouts earn money for troop activities while building critical financial literacy and entrepreneurial skills.

Equal Opportunity

The Girl Scouts of Greater New York are an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.