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About the Role
The Jewish Board's Children's Community Residences are transforming to enhanced Children's Community Residences that will provide vision-driven, compassionate, high quality, evidence-based services and skills development to youth and families. Program staff will use a culturally competent, person-centered approach to help youth and their families develop skills and resources to improve overall functioning, instill hope, and strengthen resiliency. The Residence Manager is a vital part of the Milieu Team, supervising Sen. Direct Support Professionals and Direct Support Professionals, and is responsible for the day-to-day operations of the facility.
Responsibilities
- Coordinate and oversee programming for youth, including clinical, recreational, medical, and school services.
- Oversee the day-to-day implementation of clients' treatment plans.
- Complete weekly Direct Support Professional staff schedules two weeks in advance to ensure appropriate program coverage and staff-to-youth ratios.
- Provide supervision to all Sen. Direct Support Professionals and Direct Support Professionals.
- Provide direct milieu care on an as-needed basis and be on-call for after-hours crisis.
- Collaborate with clinical and nursing staff regarding client functioning.
- Participate in the intake/admission for new referrals, assessments, and discharges.
- Work with the Assistant Director and HR to address staff-related issues.
- Lead weekly treatment team meetings and group supervision with Sn.DSP/DSP.
- Participate in administrative and staff meetings.
- Act as an integral part of the hiring process.
- File all incident reports as appropriate.
- Review and update all incident reports in the Alltrac system.
- Complete regular and timely documentation of all youth interactions, including progress and informational notes.
- Supervise all documentation completed by direct support staff (incident reports, progress notes, ICMP's, missing persons, etc.).
- Complete Individual Crisis Management Plans.
- Complete the Therapeutic Crisis Intervention (TCI) course and Train the Trainer course to provide ongoing training to staff.
- Complete and maintain training in Medication Administration Training (MAT) to administer and oversee medication administration to clients.
- Work collaboratively with senior administration and external stakeholders.
- Create and encourage opportunities for staff development and professional growth.
- Be on-call to ensure appropriate coverage in the facility and provide guidance in emergencies.
- May be required to provide emergency coverage in the event of a serious staff shortage.
- Ensure program compliance with audit standards and agency policies for the DSP department.
- Provide support to youth who identify as LGBTQAI+.
- Provide crisis intervention as needed.
- Incorporate ITM groups and skills into the program.
- Participate in regular staff meetings and trainings.
- May be asked to travel to offsite meetings and trainings.
- Participate in planning and execution of special and holiday events.
Requirements
- Valid driver's license and willingness to drive an agency vehicle.
- Ability to read documents for analytical purposes, computer information, Excel spreadsheets, software, and computer graphic design programs.
- Limited applications of manual dexterity and hand-eye coordination.
- Ability to travel in the community with residents via public transportation, as needed.
- Ability to assist residents with carrying groceries, laundry, and other household items, as needed.
- Ability to engage in physical activities with the youth.
- Ability to walk up and down stairs.
Skills
- Excellent youth and family engagement skills
- Strong verbal and written skills
- Attention to details
- Ability to work independently as well as in a team
- Familiarity with working in Windows and Excel, preferred
- Ability and willingness to learn new systems and application software
Location
- Staten Island
- Bronx
Work Type
- Full-time
- On-call
Experience Level
- 1 year of supervisory experience
- 3 years of supervisory experience
Education Level
- Bachelor's degree in human services (or BA in related field)
- High school diploma
About the Company
- The Jewish Board operates 4 Children’s Community Residences, 1 in Staten Island and 3 in the Bronx.
- Our programs work closely with community partners to address the holistic needs of youth and families, while also celebrating the strengths and resilience of families and communities.
Equal Opportunity
- We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.