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About the Role
The ACT Program Assistant plays a key role in ensuring the smooth day-to-day operations of the ACT team. You will provide direct support to clinical staff in both the office and the field, serve as a liaison with program participants, and participate in team meetings. This is a dynamic role that requires strong organizational skills, comfort with data and technology, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
- Support team operations through daily communication, visit tracking, and coordination of transportation for program participants.
- Assist in care coordination and treatment planning efforts.
- Maintain organized and accurate medical and program records.
- Manage documentation using internal systems (e.g., CAIRS).
- Track and reconcile program-related expenses, including service dollars and credit card usage.
- Perform reception and communication duties, including triaging calls, scanning, and faxing.
- Utilize and oversee access to program databases and platforms (e.g., PSYCKES, HEALTHIX, EPACES).
- Contribute to team projects and special assignments as needed.
Requirements
- 2+ years of administrative or office support experience
- Strong organizational, multitasking and time management skills
- Excellent communication skills and ability to work independently and with diverse groups
- Proficiency in Microsoft Office and general computer systems
Skills
- Organizational skills
- Multitasking skills
- Time management skills
- Communication skills
- Ability to work independently
- Ability to work with diverse groups
- Proficiency in Microsoft Office
- Proficiency in general computer systems
Location
- Glen Cove
Work Type
- Full-Time
- Monday-Friday
Experience Level
- 2+ years of experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $26 - $28 per hour
About the Company
- You’ll be part of a passionate, supportive team committed to empowering individuals with serious mental illness to live independently in the community. This position offers a unique opportunity to work in a collaborative and mission-driven environment while gaining valuable experience in the mental health and human services field.
Equal Opportunity
- We are an equal opportunity employer and value diversity at all levels of the organization.