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About the Role
Major Food Group is seeking Hosts to join their team at Parm Woodbury in Central Valley. This role is crucial for creating a welcoming and efficient dining experience for guests.
Responsibilities
- Greets and seats guests, presents menus, and informs them of specials.
- Ensures guest satisfaction by exceeding expectations.
- Manages guest waitlists and seating arrangements.
- Monitors table status (clean, dirty, occupied).
- Provides accurate wait time estimates.
- Maintains the host area, including menus.
- Answers phone calls and provides information about the menu and restaurant.
- Ensures a positive dining experience for arriving and departing guests.
- Performs other assigned duties.
Requirements
- Experience in a high-volume, upscale restaurant is preferred.
- Previous customer service experience is strongly preferred.
- Demonstrates a drive for exceptional service.
- Must be available for full-time flexible hours, including days, nights, weekends, and holidays.
- Ability to stand/walk for 8 hours, bend, push, pull, and lift 30 lbs.
- Proficient in or able to learn computer skills including POS systems, OpenTable, Word, and Excel.
- Maintains a positive and enthusiastic attitude.
Skills
- Customer service
- Communication
- Time management
- Computer proficiency
- POS systems
- OpenTable
- Word
- Excel
Location
- Central Valley
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $16.00 - $19.00 hourly
Benefits
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
About the Company
- Parm, established in New York City's Little Italy in 2011, is known for its iconic takes on Italian-American soul food, inspired by the cooking of chefs Mario Carbone and Rich Torrisi.
- The restaurant aims to serve the best versions of recognizable dishes in a fun, familial environment.
Equal Opportunity
- Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
- Major Food Group is an equal opportunity employer.