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About the Role

Jericho Road Community Health Center is seeking a Chief People Officer to provide executive leadership and strategic direction for human resources and people strategy, aligned with the organization's mission and strategic priorities. This role is crucial for fostering a healthy organizational culture and advancing the company's mission.

Responsibilities

Provide executive leadership and strategic direction for human resources and people strategy.
Oversee talent acquisition, onboarding, retention, compensation, benefits, employee relations, performance management, professional development, and offboarding.
Strengthen systems for performance, accountability, recognition, employee engagement, talent development, and workforce planning.
Partner with leaders on complex employee relations matters and promote consistent, equitable, and legally compliant employment practices.
Oversee HR resources, systems, budget, and team performance, using workforce data and trends to inform leadership decisions.
Provide strategic oversight of organization-wide staff learning and development.
Strengthen the design and delivery of staff training through effective adult-learning principles.
Develop and implement leadership development strategies.
Partner with the CEO, Executive Team, and other leaders to strengthen leadership effectiveness, team dynamics, and organizational capacity.
Develop succession planning and talent development strategies for critical leadership and other key positions.
Foster a culture of accountability, trust, collaboration, inclusion, professionalism, wellbeing, and alignment with Jericho Road’s mission and values.
Advance strategies that strengthen staff engagement, retention, recognition, wellbeing, and the overall employee experience.
Ensure Jericho Road’s mission and values are meaningfully reflected throughout the employee experience and organizational culture.
Use staff feedback, workforce data, and other measures to identify opportunities to strengthen culture and staff experience.
Provide executive oversight and support to the Senior Director of Ministry and the ministry portfolio.
Ensure effective integration of ministry with Jericho Road’s broader mission and organizational priorities.
Strengthen the connection between Jericho Road's mission, organizational culture, staff experience, and patient experience.
Support organizational and community initiatives that reflect Jericho Road’s commitment to dignity, compassion, justice, service, and care for the whole person.
Serve as a strategic thought partner to the CEO and Executive Team on people, culture, leadership, organizational effectiveness, and change.
Partner with leaders to align organizational structures, roles, talent, culture, and workforce capacity with strategic priorities.
Lead and support organizational change initiatives, assessing readiness, planning for change, and addressing implications.
Strengthen systems and practices that support cross-functional collaboration, accountability, communication, prioritization, and effective execution.
Serve as a trusted advisor and strategic partner to the CEO and participate fully as a member of the Executive Leadership Team.
Constructively challenge assumptions, identify organizational and people-related risks, and help the CEO and Executive navigate complex decisions.
Foster collaboration, trust, accountability, and effective communication across leadership teams.
Model Jericho Road’s mission and values through visible, values-based leadership and a commitment to servant leadership, dignity, and respect.

Requirements

Bachelor's degree in human resources, business, organizational development, psychology, or related field.
Significant progressive leadership experience in human resources, including substantial responsibility for leading an HR function in a complex organization.
Broad and demonstrated expertise across core human resources functions.
Demonstrated experience in organizational development, performance management, leadership development, staff engagement, learning and development, and supporting organizational change.
Proven ability to serve as a trusted advisor to senior and executive leaders, coach leaders through complex people matters, and provide guidance on workforce and employee issues.
Excellent interpersonal, communication, facilitation, and conflict-resolution skills.
Sound judgment, discretion, and the ability to handle sensitive and confidential matters effectively.
Experience fostering a healthy organizational culture grounded in accountability, trust, inclusion, collaboration, and employee wellbeing.
Demonstrated ability to lead and support faith-based ministry and spiritual care initiatives with authenticity and cultural humility.
Preferred experience in nonprofit, healthcare, community health, or other mission-driven organizations.
Preferred experience leading organizational change or transformation and using data to strengthen organizational effectiveness.

Skills

Human Resources
People Strategy
Talent Acquisition
Onboarding
Retention
Compensation
Benefits
Employee Relations
Performance Management
Professional Development
Offboarding
Organizational Development
Workforce Planning
Leadership Development
Adult-Learning Principles
Succession Planning
Talent Development
Organizational Culture
Employee Engagement
Staff Wellbeing
Ministry Integration
Organizational Effectiveness
Change Management
Cross-functional Collaboration
Communication
Servant Leadership
Interpersonal Skills
Facilitation Skills
Conflict Resolution Skills

Location

181 Barton

Work Type

Full-time
Flexible 40-hour workweek possible

Experience Level

Executive Leadership
Significant progressive leadership experience in human resources

Education Level

Bachelor's degree in human resources, business, organizational development, psychology, or related field
Master's degree preferred

Salary/Compensations

$140,000-$160,000

Benefits

Medical (single-high coverage paid in full by employer)
HSA
Dental
Vision
Employer paid life insurance benefit
Supplemental insurances
Tuition discounts
Generous paid time off
Opportunity for global travel to our three global health clinics
Loan forgiveness for applicable positions

About the Company

Jericho Road Community Health Center offers the opportunity to engage in a movement far larger than any one individual.
We believe that we can all be people with positive influence.
We influence each other, our clients and patients, our families and communities.
We are part of a global team that influences the health and wellbeing of communities internationally.
Every day, Jericho Road’s mission of caring for communities and advocating for systemic health equity guides us in our collective purpose.
As a federally qualified health center (FQHC), our organization’s mission is deeply rooted in making fundamental changes in the communities we serve, advocating for social justice and meeting people where they are.
With global clinics across the world, the impact you make will transcend borders, with opportunities to engage in meaningful work at our Sierra Leone, Goma or Nepal global clinics.

Equal Opportunity

Jericho Road is an Equal Opportunity Employer.
We are an inclusive organization and actively promote equity of opportunity for all.