Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Sr. Communications Consultant role.

Rezi rewrites your resume against Mercer's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Sr. Communications Consultant posting at Mercer — free, in seconds.

About the Role

As a Senior Consultant, Communications & Change, you will help organizations address complex workforce challenges by designing and delivering integrated communications and change-management strategies. You will advise clients on how to engage employees, support behavior change, strengthen the employee experience, and help organizations attract, retain, and develop talent. This role combines strategic consulting, project leadership, client relationship management, and business development.

Responsibilities

Develop and implement integrated communications and change-management strategies that support business transformation, employee engagement, and organizational objectives.
Lead client engagements focused on employee experience, workforce strategy, talent initiatives, organizational change, and behavior change.
Develop communication plans, change strategies, implementation road maps, stakeholder engagement approaches, and related deliverables.
Create clear, persuasive, and audience-appropriate communications that articulate client objectives, advance the employee value proposition, support adoption, and incorporate employee feedback and sentiment.
Advise senior client stakeholders and help organizations navigate complex workforce and organizational changes.
Build and maintain trusted client relationships, identify opportunities to expand existing accounts, and contribute to the development of new business.
Participate in business development activities, including identifying client needs, shaping solutions, developing proposals, and supporting the sale of communications and change-management work.
Manage project scope, budgets, timelines, deliverables, and client expectations across multiple engagements.
Lead project teams and collaborate with subject-matter experts and colleagues across Marsh.
Monitor engagement effectiveness and use data, employee feedback, and other insights to refine communication and change strategies.
Contribute to intellectual capital, thought leadership, and market-facing materials that strengthen Marsh’s communications and change-management capabilities.
Develop and deepen client relationships.
Identify opportunities to expand existing accounts.
Generate and support new consulting opportunities.
Contribute to revenue growth through the sale and delivery of communications and change-management engagements.
Help shape differentiated solutions that respond to client priorities and demonstrate measurable business value.

Requirements

Bachelor’s degree required; advanced degree preferred.
At least 10 years of experience in communications consulting, change management, employee experience, organizational transformation, or a related field.
Demonstrated experience leading complex client engagements and advising senior stakeholders.
Strong business-development, client-management, and relationship-building skills.
Excellent strategic thinking, writing, presentation, project-management, and communication skills.
Ability to translate complex business and workforce issues into clear strategies and actionable recommendations.
Experience managing multiple projects, teams, budgets, and deadlines in a consulting environment.
Ability to build internal partnerships in order to be effective in the role.

Skills

Communications consulting
Change management
Employee experience
Organizational transformation
Strategic thinking
Writing
Presentation
Project management
Communication
Business development
Client management
Relationship building
Commercial acumen

Location

New York City

Work Type

Hybrid
Three days a week in the office

Experience Level

Senior
At least 10 years of experience

Education Level

Bachelor's degree
Advanced degree preferred

Salary/Compensations

$144,000 to $288,000

Benefits

Professional development opportunities
Interesting work
Supportive leaders
Vibrant and inclusive culture
Talented colleagues
New solutions creation
Impact for colleagues, clients, and communities
Range of career opportunities
Benefits and rewards to enhance well-being
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs

About the Company

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Equal Opportunity

Marsh is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.