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About the Role
Join an early-stage AI customer service software company as an Account Executive, owning complex sales from discovery through signature. Your level and segment will reflect your experience, and your work will help shape the sales approach as the team grows.
Responsibilities
- Manage the full sales cycle, including discovery, demos, business cases, security reviews, procurement, legal, negotiation, and close.
- Build pipeline through targeted outbound prospecting, working with BDR support without relying on it as your sole source of opportunities.
- Develop champions and navigate buying committees across Sales, Operations, Customer Experience, IT, Security, Legal, Procurement, Finance, and executive leadership.
- Own quota, forecasting, pipeline coverage, and new recurring revenue results.
- Develop and improve qualification, executive engagement, and pricing practices, sharing customer insights with product, marketing, and strategy teams.
Requirements
- At least 3 years of personally carrying quota and closing complex, high-value mid-market or enterprise deals with senior and C-suite buyers.
- Demonstrated success generating outbound pipeline independently and managing deals end to end through signature.
- Experience selling software or SaaS to large organizations, ideally involving AI, voice technology, or customer-facing industries such as telecommunications, energy, insurance, or financial services.
- Strong commercial judgment, executive presence, relationship-building skills, and experience developing business cases and negotiating complex agreements.
- Business-level fluency in German and English.
- Authorization to work in Germany without visa sponsorship.
Skills
- AI
- Voice technology
- Salesforce
- CRM
- Negotiation
- Business development
- Account management
- Lead generation
- Sales cycle management
- Pipeline management
- Forecasting
- Executive engagement
- Pricing strategies
- Customer relationship management
- Business case development
- Complex agreement negotiation
- German language proficiency
- English language proficiency
Location
- Berlin, Germany
Work Type
- On-site
- Full-time
Experience Level
- Mid-market
- Enterprise
Salary/Compensations
- €130,000 to €180,000
About the Company
- Early-stage AI customer service software company.