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About the Role
As the New Balance Run Pacer, your passion for running and fitness is an integral part of providing a premium service experience to our Run Store Consumers. Your time is spent one-on-one with the consumer and educating the staff on selling skills, product knowledge, and the brand.
Responsibilities
- Be the in-store running expert, sharing passion, knowledge, and experience with customers.
- Deliver an exceptional customer experience by guiding runners through their journey.
- Drive performance and sales by achieving KPIs and boosting the running category.
- Elevate running knowledge within the store by educating and inspiring the team.
- Actively stay up to date on running trends and competitor products.
- Engage with the local running community through races, store runs, and building connections.
- Provide on-site support at New Balance sponsored running events.
- Maintain a premium store environment following visual and operational standards.
- Support daily store operations, including opening and closing procedures.
- Champion health, safety, and compliance by adhering to company policies.
Requirements
- Strong passion for running and an active runner lifestyle.
- In-depth knowledge of running products and technologies.
- Commitment to staying up to date on running trends and innovations.
- Ability to share running expertise and educate customers and staff.
- Excellent customer service and communication skills.
- Team spirit and willingness to collaborate.
- Availability for flexible working hours, including weekends and holidays.
- Availability for occasional support at New Balance sponsored running events.
Skills
- Running expertise
- Product knowledge
- Customer service
- Communication
- Sales
- Teamwork
- Community engagement
Location
- In-store
Work Type
- Full-time
- Hybrid
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Competitive compensation
- Potential to earn more through Retail Bonus Scheme
Benefits
- Great development opportunities
- Inclusive working environments
- Generous staff discount
- Project involvement
- Flexible uniform package
- Flexible Work Schedule
About the Company
- Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world.
- We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged.
- We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
- For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration.
- Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates.
Equal Opportunity
- New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.