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About the Role
As Head of Product & Technology, you will own the platform at the heart of enua UK, encompassing the patient-facing product and its underlying systems. This founding leadership role is central to creating a seamless patient experience from initial contact through to repeat orders, and is one of the most critical hires for the company's UK expansion.
Responsibilities
- Set the strategy for the UK platform to establish a lasting competitive advantage through convenience, quality, and cost.
- Decide on build, buy, or partner strategies for EHR, telehealth, pharmacy, payments, and CRM systems.
- Act as a core member of the management team, sharing responsibility for business strategy and execution.
- Build and lead a high-performing product and engineering function during company scaling.
- Own the end-to-end patient product journey and drive exceptional patient satisfaction.
- Set the product roadmap in collaboration with the MD and management team, balancing stakeholder needs.
- Build and ship features, managing pace, reliability, and technical debt.
- Establish high standards for architecture, security, and AI-assisted code development.
- Oversee end-to-end testing and optimization, from UX to back end.
- Manage tracking, analytics, and reporting essential for business operations.
- Define the organization's AI strategy, identifying opportunities to enhance patient experience and operational efficiency.
- Ensure the platform complies with regulated healthcare provider standards, including CQC, UK GDPR, and clinical safety (DCB0129/DCB0160).
Requirements
- Over 7 years of experience in product and technology, with at least 3 years leading a product or engineering function.
- Demonstrated obsession with patient experience, strong UX instincts, and the ability to translate patient and commercial needs into a clear roadmap.
- Proven experience hiring and leading teams, and functioning as part of a management team.
- Strong architectural judgment and the ability to set technical direction.
- Capability to review code, including AI-generated code.
- Experience building reliable data and analytics for business use.
- Experience taking a digital product from inception through rapid scaling, preferably in D2C subscription, telehealth, or digital health.
- Experience delivering products in a regulated environment (e.g., healthcare, pharma, fintech).
- Comfort with data protection, security, and clinical safety regulations.
- Ability to make informed build, buy, and partner decisions considering total cost and speed.
- Enjoyment of hands-on building and shipping, and proficiency in using AI to enhance productivity.
Skills
- Product Strategy
- Platform Development
- Team Leadership
- Patient Experience Optimization
- Roadmap Development
- Software Development
- Technical Architecture
- Code Review
- Data Analytics
- AI Strategy
- Regulatory Compliance
- UX Design
- Agile Methodologies
Location
- London
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- 7+ years in product and technology
- 3+ years leading product or engineering function
Benefits
- Opportunity to define a new category in the UK medical cannabis market.
- Seat on the founding management team.
- Ownership of the platform, roadmap, and technology choices.
- Mandate to build the team and partner ecosystem.
- Experience in a fast-growing market with significant future potential.
- Work that contributes to improving treatment access for patients with long-term conditions.
- Support from a profitable European healthcare group.
About the Company
- enua is an integrated medical cannabis company focused on providing patients with safe and reliable access to treatment.
- The second-largest supplier in the German market and a fast-growing international group, projected to reach approximately €100m in group revenue by 2026 with a double-digit EBITDA margin.
- Founded in Cologne in 2018, enua has established a profitable business through its own products and a network of over 700 partner pharmacies.
- Expanding into the UK market, which is experiencing rapid growth in medical cannabis prescriptions.
- Building a clinic and platform designed to simplify, expedite, and personalize patient care.
- The UK team is in its early stages, offering significant ownership, impact, and the opportunity to shape operations from the outset.
Equal Opportunity
- Committed to building a diverse, inclusive team and welcome applications from people of all backgrounds.
- Encourage applications even if not all criteria are met.
- Offer reasonable adjustments during the application process upon request.