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About the Role
Our Patient Navigators partner with our Care Team in helping our patients grow their families. They work hand-in-hand with our nursing team to provide patients with the information they need to approach their treatment cycle with confidence, simplifying a difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.
Responsibilities
- Generate journey maps and calendars based on treatments plans
- Facilitate, track and document completion of tests and diagnostic procedures
- Develop trust and positive rapport with all new patients
- Explain complex medical process and terms in a digestible manger
- Monitor patient compliance and readiness for treatment
- Scheduling appointments
Requirements
- Passion for Reproductive Healthcare
- Exceptional Communication Skills
Location
- Roseville, CA
- Astoria, NY
- Denver, CO
Work Type
- Full-time
- Non-exempt
- Onsite
Education Level
- Bachelor's degree
Salary/Compensations
- $26-$29
Benefits
- Competitive medical, dental, and vision plans
- Paid time off
- Access to BetterHelp therapy sessions
- Commuter benefits
- Discounted rates on home, auto, and pet insurance
- 401(k) with up to a 4% company match
- Comprehensive fertility and parental leave benefits
- Career development opportunities
- Employer-paid life and disability insurance
About the Company
- Open Fertility is committed to making exceptional fertility care accessible to more people than ever.
- From egg freezing to IVF, we simplify and streamline treatments so patients can pursue their reproductive goals with confidence.
- We’re looking for passionate, driven individuals who want to make a meaningful impact in people’s lives.
- As part of our rapidly growing team, you’ll help innovate fertility care and transform the patient experience.
- Our clinics are currently open in Roseville, CA and Astoria, NY, with Denver, CO coming soon.
- Our Core Values: Open Possibilities: Helping patients achieve their reproductive goals.
- Open Access: Making high-quality fertility care available to those paying out of pocket.
- Open Arms: Welcoming every patient with compassion and understanding.
Equal Opportunity
- At Open Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion.
- Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization.
- We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all.
- We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field.
- We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
- Open Fertility will ensure that persons with disabilities are provided reasonable accommodations.
- If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.
- CCPA disclosure notice here.