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About the Role
As a Sales Associate at GAP, you will be the face of the brand, connecting with shoppers, sharing product knowledge, and supporting store operations. This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and contributes to a collaborative, high-performing culture.
Responsibilities
- Deliver outstanding customer service and support across sales, fitting rooms and tills
- Drive sales by recommending products and using suggestive sales techniques
- Maintain a clean and organised welcoming store environment
- Follow all store procedures for handling returns, exchanges, and customer concerns
- Support operational processes including restocking, back of house tasks, and store presentation
- Work towards individual and team goals to contribute to overall store success
Requirements
- Strong communication and interpretation skills
- A customer first mindset and positive attitude
- Ability to learn quickly and adapt in a dynamic retail environment
- Passion for retail and delivering high standards in everything you do
- Flexibility to work evenings, weekends, holidays and varied shifts
- Evidence right to work in the UK
Work Type
- Full-time
Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Company performance based bonus
- Early VIP access to sale stock via Direct to Desk
- Life assurance
- Annual Travel Card Loan
- Sample Sales
- Fantastic L&D opportunities
- Flexi-Hour Scheme
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
About the Company
- In 2021, Next and Gap entered into a joint venture, trading the well-loved Gap brand within the UK.
- Gap is represented globally in more than 1400 stores in over 40 countries, and online with headquarters in New York, London, Shanghai, Tokyo and San Francisco.
- Our clothing celebrates modern optimistic American style, rich in heritage, crafted with care, where our essentials are iconic, and quality endures.
- We stand for inclusivity for all; we champion diverse ideas that transcend generations, geographies, and genders.
- We do more than make clothing, we shape culture.
Equal Opportunity
- We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@lipsy.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0207 436 2000 and leave a voicemail.