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About the Role
The Senior Benefits Specialist manages end-to-end payroll operations for a 1,000–2,000+ employee, multi-location organization. This role requires deep expertise in payroll processing, payroll tax compliance, benefits and 401(k) administration, and accounting knowledge. Additionally, this role serves as the primary point of contact for employee benefits, handling employee questions, ensuring accuracy of coverage costs, and partnering with the broker on claims trends and employee education.
Responsibilities
- Administer all aspects of the self-insured benefits program, including enrollment, deductions, and reconciliation.
- Serve as the primary resource for all employees on benefits questions — medical, dental, vision, FSA/HSA, life, and disability — providing timely, accurate guidance and escalating complex issues appropriately.
- Reconcile benefits invoices monthly against the active employee census to confirm the company is billed only for active, eligible employees; resolve discrepancies directly with the broker and carriers.
- Review benefits activity to the general ledger each month to ensure premiums, employer/employee contributions, and accruals are recorded accurately.
- Partner with the broker to resolve enrollment, billing, eligibility, and claims issues as they arise.
- Track claims history and utilization trends over time; use this data to partner with the broker on renewal strategy and plan design.
- Lead employee education efforts (open enrollment communications, benefits fairs, one-on-one guidance) aimed at improving benefits literacy and driving down costs over time.
- Serve as the backup Payroll Admin, providing support with hourly, salaried, and contractor payroll processing, troubleshooting, and continuity of operations as needed.
- Potential to take on additional ownership of key People functions, including Workers' Compensation and/or Leave of Absence administration.
Requirements
- 5+ years of benefits experience, including self-insurance management.
- Payroll experience, including multi-state/multi-location environments.
- Experience with 750+ employee population.
- Strong knowledge of federal/state payroll tax and wage & hour compliance.
- Hands-on experience with benefits reconciliation.
- Working knowledge of payroll accounting: journal entries, GL reconciliation, accruals.
- Experience serving as a benefits point of contact for employees, including plan education, open enrollment support, and resolving day-to-day coverage questions.
- Experience working directly with benefits brokers/carriers on invoice reconciliation, eligibility audits, and claims issues.
Skills
- Rippling
- UMR
- Pareto
Location
- Austin, TX
Work Type
- Full Time
Experience Level
- Senior