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About the Role

The Jewish Board’s Youth and Family Division supports domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide residents to create and meet personalized recovery goals, stabilize families, develop independent living skills, and plan effectively for healthy and secure living. Our work is guided by principles emphasizing safe and stable housing, utilizing a culturally competent and anti-racist lens, and respecting individual dignity.

Responsibilities

Carries a caseload of residents and provides services within program regulations and agency mission.
Completes client assessments, including intake, overall client assessments, and risk assessments.
Evaluates and assesses client functioning and supports clients in meeting individual goals.
Practices person-centered and collaborative service planning with clients, ensuring plans are completed and signed by residents.
Interprets and explains agency policies and procedures to residents.
Develops safety plans.
Provides individual and family counseling.
Makes referrals and coordinates services for clients, including medical, mental health, and substance abuse services.
Advocates on behalf of residents with other service providers.
Links residents to community-based programs and collaborates with other service providers.
Runs groups under supervision.
Participates in audit preparation.
Files incident reports as appropriate.
Completes regular and timely documentation of all resident interactions, including progress and informational notes.
Facilitates monthly roommate meetings when appropriate.
Participates in weekly case conferences.
Participates in intake, assessment, discharge, and follow-up conferences.
Participates in regular staff meetings and trainings, potentially traveling to offsite meetings and trainings.
Participates in planning and execution of special and holiday events.

Requirements

Excellent engagement and assessment skills.
Strong verbal and written communication skills.
Attention to detail.
Ability to work independently as well as with a team.
In-depth understanding of how mental illness, substance use disorders, or trauma can affect individuals.
Experience working with individuals living with serious mental illness, substance use disorders, or trauma.
Knowledge of local and state health and human service systems and their navigation.
Understanding of the demanding processes of stabilization and recovery.
Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness.
Compassion and respect for vulnerable individuals.
Openness to approaching work through an anti-racist lens, engaging in continuous learning, and applying that learning to support a diverse resident population.
Ability to remain calm in stressful situations.
Patience and empathy for individuals on their journey to recovery.
Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully.
Assesses, initiates, and completes tasks independently; contributes to organization mission and team goals; researches and pursues professional development opportunities.
Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully.
Analyzes situations objectively, generates or researches solutions independently.
Attends to detail, follows standard operating procedures, and consistently produces work of high quality.
Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback.
Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility.
Identifies situations that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills.
Manages risk and ensures safety of residents; independently recognizes and acts on situations requiring intervention by a supervisor or higher authority.
Familiarity with working in Windows environment.
Ability and willingness to learn new systems and application software.
Able to read data and documents, including spreadsheets, reports and Electronic Health Records, in printed form and on computer screens.
Able to input data into relevant systems.
Limited applications of manual dexterity and hand-eye coordination.
Willingness to work with individuals with experiences of mental illness, and substance use.
Patience and understanding for the sometimes-slow process of stabilization and recovery.
Travel in the community.
Ability to walk up flights of stairs.
Ability to lift 25lbs.

Skills

Engagement
Assessment
Verbal communication
Written communication
Attention to detail
Teamwork
Independent work
Active listening
Cultural sensitivity
Problem-solving
Quality assurance
Organizational skills
Time management
Crisis management
De-escalation
Good judgment
Interpersonal relations
Self-sufficiency
Initiative
Collaboration

Location

Community travel

Work Type

Full-time

Experience Level

1-year experience in Human Services preferred

Education Level

Masters degree in Social Work or similar degree
LMSW or LCSW preferred

Benefits

Generous paid time off
Paid agency holidays
15 sick days
Affordable and high-quality medical/dental/vision plans
Tuition assistance
Educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits
Pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life insurance
Disability insurance
Diversity, equity, and inclusion working groups (Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee)

About the Company

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year.
Serves infants, families, children, teens, and adults.
Employs and serves people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations.
Committed to building diverse, equitable, and inclusive teams.
Encourages candidates from historically marginalized backgrounds to apply.

Equal Opportunity

Equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.