Blood Donor Specialist - Customer Service - Paid Training
American Red Cross · Henrietta, NY, US
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About the Role
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Join us—Where your Career is a Force for Good!
Responsibilities
- Welcome and support blood donors throughout the donation journey
- Deliver exceptional customer service and build meaningful donor relationships
- Collect blood and manage blood products following safety and quality standards
- Work as part of a team to create a positive donor experience
- Set up and transport equipment for community blood drives
- Travel to local blood drive locations using a Red Cross or personal vehicle
Requirements
- High school diploma or equivalent required
- Customer service experience and strong people skills
- Valid driver’s license with a good driving record. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- Basic computer and Microsoft Office skills
- Ability to work in a fast-paced, team-oriented environment while adapting to changing priorities.
- Ability to lift, move and set up blood drive equipment.
- Ability to meet DOT requirements, if applicable
- Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)
- Interest in learning new skills, growing within the organization, and pursuing future leadership or career development opportunities.
Skills
- Customer service
- People skills
- Basic computer skills
- Microsoft Office skills
Location
- Rochester/West Henrietta, New York
Work Type
- Onsite
- Travel in local community
Experience Level
- Pay may increase depending on experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $20.00/hour
Benefits
- Medical, Dental & Vision Coverage
- 401(k) with Up to 6% Company Match
- Paid Time Off, Holidays & Family Leave
- Health, Wellness & Employee Assistance Programs
- Life Insurance, Disability Coverage & Recognition Awards
- Paid Training provided
About the Company
- Join a team that leads with compassion, collaborates to support community blood drives, earns trust through credible care, and stays committed to helping save lives every day.
- The American Red Cross is an Equal Opportunity employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.