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About the Role

This is a long-term, ongoing Datacenter Technician opportunity focused on the build-out and support of a datacenter, primarily involving break/fix tasks, with potential for installation and deployment workload.

Responsibilities

Troubleshoot a variety of servers and isolate the problem.
Order replacement parts and install them in servers, shipping back defective parts.
Update server firmware to ensure the latest version is installed.
Configure IP addresses and default login credentials on servers.
Assist network administrators with server-related issues, including replacing or re-routing cables, and replacing optics.
Temporarily rack and stack servers or switches and cable them for remote access.
Assist network administrators with specific server or switch requests.
Support Level 1 responsibilities as needed.

Requirements

Solid DC Tech break/fix troubleshooting experience, including actual DC Ops troubleshooting beyond just part swapping.
Ability to work OVERNIGHT shifts (6PM-6AM) with an alternating weekly schedule.
Openness to installation and deployment workload as needed.

Skills

Server troubleshooting
Hardware installation
Firmware updates
IP configuration
Network cable management
Optics replacement
Rack and stack
Switch configuration support

Location

Austin, TX

Work Type

Contract
Onsite

Experience Level

Level 2

Salary/Compensations

$35.00 - $37.00/hr

Benefits

Medical
Dental
Vision
Critical Illness
Accident
Hospital
401(k) Retirement Plan
Life Insurance (Voluntary Life & AD&D)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

About the Company

TEKsystems is a partner in transformation, helping clients activate ideas and solutions. They are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, they work with progressive leaders to drive change.
TEKsystems and TEKsystems Global Services are leading providers of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations. They partner with over 6,000 customers globally, leveraging their scale, full-stack capabilities, and speed to deliver business outcomes and make positive impacts in their global communities.

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.