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About the Role
As a Dental Receptionist, you will be the first point of contact for patients, guiding them through consultations, explaining treatment options and financial solutions, and ensuring an outstanding experience from their first visit through treatment acceptance. This role is ideal for individuals who enjoy building relationships, solving problems, and helping people make important decisions with confidence. Comprehensive training and ongoing support are provided, making prior dental experience unnecessary.
Responsibilities
- Build genuine relationships with patients and families
- Create a welcoming, positive first impression
- Guide patients through consultations and treatment options
- Present treatment and financial information clearly and confidently
- Address questions and concerns with empathy and professionalism
- Schedule appointments and support efficient office operations
- Partner with doctors and clinical staff to deliver an outstanding patient experience
- Contribute to office performance goals while helping patients improve their smiles and confidence
Requirements
- Excellent communicator who enjoys connecting with people
- Confident discussing services, pricing, and available options
- Motivated by goals, personal growth, and earning bonus opportunities
- Resilient, positive, and solutions-focused
- Organized and able to manage multiple priorities
- Team player who enjoys a fast-paced environment
- Experienced in customer service, hospitality, retail, fitness, healthcare, or sales
- Looking for a long-term career with advancement opportunities
Skills
- Communication
- Customer Service
- Sales
- Problem-solving
- Organization
- Teamwork
Location
- Not specified
Work Type
- Full-time
Experience Level
- Entry-level (training provided)
Education Level
- Not specified
Salary/Compensations
- $19-$23/hour plus performance-based bonus opportunities
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Comprehensive paid training
- Ongoing professional development and leadership training
- Clear career advancement opportunities
About the Company
- Diamond Braces is one of the fastest-growing orthodontic organizations in the country, making high-quality orthodontic care accessible and affordable.
- We pride ourselves on delivering an exceptional patient experience while helping people achieve life-changing results.
Equal Opportunity
- Not specified