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About the Role
Impact Kitchen is seeking a Guest Experience Team Member (Server/Cashier) to set a high hospitality standard and ensure guests enjoy their experience. This role involves creating positive interactions, preparing beverages, and being the first point of contact for guests.
Responsibilities
- Providing best-in-class hospitality to Impact Kitchen guests, vendors and delivery partners.
- Performing serving duties including serving and siding dishes, beverages and alike.
- Preparing and providing take out orders to guests and delivery partners.
- Making an impact at point of sale including taking orders and serving as an Impact Kitchen subject matter expert regarding menu and process.
- Preparing beverages in a timely manner according to menu and customer specifications (Coffee, espresso-based beverages with superior latte art, tonics, tea, and wellness drinks).
- Executing all Front of House positions to support a smooth service.
- Dialing espresso grinders daily and continually monitoring espresso quality.
- Accurately inputting orders through POS system for efficient communication.
- Setting up and closing down the barista and smoothie stations, maintaining cleanliness and sanitization.
- Conducting above and beyond training for relevant team members.
- Supporting other restaurant tasks and teammates as required.
Requirements
- Ability to work in a standing position for extended periods of time.
- Availability to work days, evenings, and weekends as business requires.
- General understanding of food safety and public health practices.
- Food Handlers Certification (preferred but not required).
- 1 year Barista experience (preferred but not required).
Skills
- Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team-based setting.
- Ability to execute and thrive in a quick-paced hospitality environment.
- Exceptional time management and organizational skills with the ability to multitask when required.
Location
- New York City
Work Type
- Full Time
- Flexible scheduling
Experience Level
- Entry Level
Salary/Compensations
- $18/hour plus tips
Benefits
- Paid time off for Full Time staff
- Substantial discount on Impact Kitchen products
About the Company
- Impact Kitchen is a nutrition-focused all-day restaurant & cafe serving breakfast, brunch, lunch & dinner, 100% free of gluten, refined sugars and seed oils.
- Founded in Toronto in 2015 by personal trainer and nutrition expert Josh Broun, and M·A·C Cosmetics co-founder Frank Toskan.
- Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.
- Values: Passionate & Purposeful, Impacting the Community, Building for the Future.
- Culture: Creates an incredible environment, thinks like a professional team, always training for the championship.
Equal Opportunity
- Impact Kitchen feeds a diverse community and is made stronger by a diverse team.
- Welcomes and encourages applications from our entire community equally.
- As an Equal Opportunity Employer, the decision to hire is based solely on business needs, experience and future potential.
- Hiring is not determined or influenced by any classification of an individual as protected by the laws that govern the region.
- Supports alternative ways to interview and encourages applications from individuals with disabilities.
- Should you require a reasonable accommodation, please indicate in your application. Both Impact Kitchen management and the applicant share responsibility to communicate and reasonably accommodate.