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About the Role
National Church Residences is the nation’s largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!
Responsibilities
- Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
- Assume responsibility for coordinating programs and activities for residents
- Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
- Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
- Develop a Resource Directory that includes a listing of state and/or local service providers
- Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
- Provide quality customer service to all residents, addressing concerns and assisting with basic needs
- Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
- Monitor, document, and relay any feedback or concerns from residents and their families
- Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills
Requirements
- Working knowledge of supportive services and local community resources.
- Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.
Skills
- Advocacy
- Organization
- Problem-solving
- Communication
- Interpersonal skills
Location
- Niagara Falls, NY
Work Type
- Full-time
Experience Level
- Two or more years of experience delivering social services to elderly and/or family populations preferred.
Education Level
- Bachelor’s degree in social work or a related field preferred.
Salary/Compensations
- $19.36 - $24.20
Benefits
- Medical & Rx – 3 plan options
- Healthcare Flexible Spending Account or Employer funded Health Savings Account
- Fertility & Family Building Support
- Weight Management
- Chronic Condition Support
- Parental Leave paid at 100% for four weeks
- Dental & Vision coverage
- Company provided Life & ADD insurance and Disability coverage
- Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
- Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
- Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way
- 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
- Reimbursement for Tuition expenses.
- Paid Time Off (PTO)
- 9 paid Holidays.
About the Company
- National Church Residences is the nation’s largest provider of affordable senior housing and health care services.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.