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About the Role
Sunbelt Rentals is seeking a Service Coordinator to oversee scheduling of deliveries, pickups, and yard service, ensuring prompt equipment handling and supporting customer service/sales goals. This role also involves supporting customers via phone and in-person, processing orders, and managing contracts.
Responsibilities
- Oversee scheduling of deliveries, pickups, and yard service for prompt equipment receipt and delivery.
- Support customer service and sales goals of the business unit.
- Oversee the application of appropriate DOT standards.
- Handle reporting and scheduling tasks.
- Support telephone and walk-in customers.
- Conduct customer courtesy calls.
- Take and process orders and contracts.
- Perform contract administration duties.
Requirements
- High School Diploma or GED.
- 2+ years in role applications of various construction/industrial equipment.
- Experience applying knowledge of DOT Federal Motor Carrier Safety Regulations.
- Valid Driver’s license with satisfactory driving record.
- Ability to bend, squat, crouch, reach, and lift 50 pounds or more.
- Willingness to work indoors/outdoors as required.
Skills
- Strong communication skills.
- Strong organization skills.
- Strong administrative skills.
- Ability to deliver customer satisfaction through a professional attitude.
- Customer Service training a plus.
- Dispatch training a plus.
- Working knowledge of the delivery area.
- Able to effectively communicate.
Location
- Remote
Work Type
- Full-time
Experience Level
- 2+ years
Education Level
- High School Diploma or GED
Salary/Compensations
- 24.41 - 35.08
Benefits
- Competitive benefits.
- Extensive on-the-job training.
- Health, Dental, Vision, Life Insurance.
- Enhanced Vacation Time based on Years of Service.
- 5 Paid Sick Days.
- Leading wages.
- Tuition Reimbursement.
- RRSP Matching.
- Tool and Boot Allowance.
- Career development and advancement.
- Employee Assistance Program.
About the Company
- Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.
- We offer a vast fleet of equipment and prioritize expertise and service.
- We pride ourselves on investing in our workforce.
- Sunbelt Rentals is the fastest growing rental business in North America.
- Sunbelt supports service members and encourages veterans to apply.
Equal Opportunity
- Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.