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About the Role
Provide general medical office administrative support, acting as a liaison between patients and physicians. This role involves phone coverage, managing correspondence, processing prescription renewals, and completing patient forms.
Responsibilities
- Assists in the overall operation of the medical office.
- Answers telephone calls and takes and routes messages.
- Interfaces with physicians and patients.
- File medical and administrative correspondence for the department.
- Process prescription renewal requests.
- Complete patient forms.
- Obtain records
- All other duties as assigned.
Requirements
- High school diploma/GED.
- Some clerical experience.
- Strong organizational and communication skills (both verbal and written).
- Excellent typing skills and friendly telephone etiquette.
- 2 years of administrative/clerical experience.
- EMR experience.
- Medical Office experience.
- Microsoft Office proficiency.
- Prior pre-authorization process experience.
- Spanish speaking.
Skills
- Organizational skills
- Communication skills
- Verbal communication
- Written communication
- Typing skills
- Telephone etiquette
- EMR experience
- Microsoft Office proficiency
- Spanish speaking
Location
- Stony Brook, NY
Work Type
- Full time
- Monday - Friday; 8:30 AM - 5 PM
Experience Level
- Some clerical experience
- 2 years of administrative/clerical experience
Education Level
- High school diploma/GED
Salary/Compensations
- $20.44 - $25.55
About the Company
- StaffCo is a Professional Employer Organization (PEO) duly organized and registered under the New York Professional Employer Organization law.
- StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining.
- StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits.
- SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.
- Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes.
- Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY.
- The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.
Equal Opportunity
- CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
- CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.