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About the Role

Lead the digital modernization of core systems, bringing together dispersed teams, simplifying the application estate, and ensuring software supporting services is secure, modern, and reliable. Provide visible, strategic leadership to modernize the Platforms and Applications function, uniting technical teams into a cohesive service by setting clear standards, establishing strong application lifecycle management, and championing a product-led approach.

Responsibilities

• Reviewing the performance, security, and risk posture of core applications.
• Unblocking delivery hurdles or resolving supplier issues.
• Collaborating closely with senior stakeholders, service leads, and ICT colleagues.
• Shaping priorities, rationalizing legacy systems to reduce duplication, and overseeing migrations to modern, cloud-based platform- and software-as-a-service solutions.
• Managing resources, overseeing budgets, and championing staff development.
• Contributing directly to ICT governance.
• Deputizing for the Chief Information Officer when required.
• Participating in the emergency leadership response rota.

Requirements

• A relevant professional qualification or equivalent substantial experience in enterprise architecture, ICT governance, service management, or cyber security (e.g., ITIL or TOGAF).
• Proven track record of establishing and leading application-management or product-focused teams.
• Ability to guide and inspire multidisciplinary specialists, including developers, business analysts, and product managers.
• Direct experience modernizing legacy systems and delivering cloud-based platform- and software-as-a-service solutions.
• Deep understanding of digital, data, and technology risk.
• Strong financial management skills, including comfort managing budgets and driving value from the supply chain.
• Excellent communication and influencing skills to translate complex technical issues into clear, practical advice for senior officers and elected members.
• Experience working in, or closely with, local government.
• Genuine commitment to equality, diversity, and public service values.

Skills

• Enterprise architecture
• ICT governance
• Service management
• Cyber security
• Application lifecycle management
• Product-led approach
• Cloud-based platform solutions
• Software-as-a-service solutions
• Financial management
• Communication
• Influencing

Location

• Borough (for three days a week)

Work Type

• Hybrid

Experience Level

• Senior leadership

Education Level

• Relevant professional qualification or equivalent substantial experience

Salary/Compensations

• Competitive salary
• New hires will normally start at the minimum of the pay scale.
• A higher starting salary may be negotiated where a candidate demonstrates exceptional skills, knowledge, or experience.
• Employees receive annual salary increments until they reach the top of the pay scale, as well as any agreed cost of living pay awards.

Benefits

• Continuous learning opportunities
• Collaborative and forward-thinking environment
• Valued strategic vision
• Supported wellbeing

About the Company

• Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places.
• Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
• A competent and caring Council that takes pride in its work every day, ensuring services are delivered with care and competence.
• We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
• Actively strengthening our approach to effective, efficient and resident-focused technology delivery following a cyber-attack in November 2025.
• Building a brand-new applications function from scratch.

Equal Opportunity

• We are committed to promoting equality and respecting diversity, and welcome applications from all sections of the community.
• We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.