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About the Role

The Room Attendant role is crucial for creating a welcoming and spotless environment for guests, ensuring each room feels like a home away from home. This position combines efficiency with care to deliver exceptional service, reflecting Loews Hotels’ commitment to comfort and quality.

Responsibilities

Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
Replace linens, amenities, and report any maintenance issues promptly.
Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
Report lost items, suspicious behavior, and any irregularities to supervisors.
Attend departmental meetings and assist in related areas when needed.
Provide accurate information about hotel facilities and services to guests.
Maintain professional appearance and adhere to uniform standards.
Deliver friendly, helpful guest interactions that enhance satisfaction.
Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
Ensure regular attendance in conformance with standards.
Work varying schedules to reflect business needs.
Attend all mandatory training sessions and meetings.
Perform other duties as assigned.

Requirements

High school diploma or equivalent work experience preferred.
Previous experience in a cleaning role preferred.
Previous experience in a hotel or resort environment preferred.
Basic English skills preferred.
Ability to walk, stand, reach and bend.
Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
Ability to work a flexible schedule, including weekends and holidays as required.

Skills

Guest-Centered
Precision-Focused
Reliable
Proactive
Team-Oriented
Positive
Adaptable

Location

New York, NY

Work Type

Full-time

Experience Level

Entry Level

Education Level

High school diploma or equivalent

Salary/Compensations

$31.77 to $31.77 per hour

Benefits

Competitive health & wellness benefits
401(k) & company match
Paid Sick Days
Paid Vacation
Paid Holidays
Paid Bereavement
Paid Pet Bereavement
Paid Personal Days
Training & Development opportunities
Career growth
Tuition Reimbursement
Pet Insurance
Complimentary meals in Team Member Café while working
Team Member Hotel Rates
Other discounts and perks

About the Company

Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side.
Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise.
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S.
Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have.
Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Equal Opportunity

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Veterans and military spouses encouraged to apply.