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About the Role
Gilead is seeking a Senior Director, ERP Technology & Operations to lead the strategy, performance, and operational excellence of the foundational ERP technology ecosystem. This leader will ensure Gilead’s AI-enabled SAP platforms are stable, secure, compliant, and scalable, supporting critical processes across the value chain. The role involves leading a global team and collaborating across business, quality, and compliance needs to deliver resilient ERP capabilities. This is a new leadership position for a candidate who can combine deep ERP technology expertise with enterprise judgment, operational discipline, and the ability to influence across functions, helping the organization scale with confidence and deliver on its commitment to patients.
Responsibilities
- Deliver build, test, release and run through the global ERP Technology & Operations team, leveraging strategic partners and vendor relationships.
- Define standards for SAP environments, release management, and operational excellence.
- Ensure alignment with enterprise architecture, security, and regulatory compliance standards.
- Lead SAP DevOps capabilities including development enablement, transport and release management.
- Oversee environment strategy, landscape management, refreshes, and lifecycle planning.
- Drive automation and discipline to improve delivery velocity and reliability.
- Own SAP Reporting & Analytics across SAP Analytics Cloud (SAC), embedded analytics, and SAP-enabled reporting solutions.
- Ensure reporting aligns with enterprise data and analytics standards.
- Partner with Finance and business teams to support operational and management reporting needs.
- Lead SAP security, access controls, and segregation-of-duties compliance.
- Oversee ERP testing and validation capabilities in regulated environments from strategy through execution.
- Ensure quality, compliance, and audit readiness are embedded into delivery and operations.
- Lead ERP technical architecture, including SAP Basis, infrastructure, and SAP Business Technology Platform (BTP)-related capabilities.
- Partner with enterprise and solution architects to ensure extensibility and scalability.
- Oversee incident and problem resolution for ERP platforms, and manage execution through vendor partners.
- Identify opportunities to improve platform stability, cost efficiency, and operational maturity.
- Serve as a trusted technical advisor to ERP Solutions leaders and program teams.
- Provide operational and technical leadership to ERP programs and releases.
- Inspire, lead and grow a high-performing, globally dispersed team.
- Proactively partner with managed service providers, vendors and system integrators to maintain a high-quality, compliant technical environment, resolve issues and plan and execute changes seamlessly.
- Manage costs and optimize cost-of-ownership, making informed trade-off decisions across activity, impact and business need.
Requirements
- Bachelor’s degree with relevant experience in SAP, ERP platforms, or enterprise technology leadership.
- Extensive experience leading SAP DevOps, platform operations, and release management.
- Strong understanding of SAP security, testing, validation, and architecture in regulated environments.
- Experience leading SAP reporting and analytics platforms.
- Proven ability to inspire, lead and grow technical teams in a global, matrixed organization, proactively partnering across IT domains.
- Excellent vendor management skills to build strong relationships, hold vendors accountable and create win-win partnerships that amplify value for both parties.
- Highly developed customer service orientation; proven track record of effective prioritization, marshalling response teams and trouble-shooting in the moment while maintaining stakeholder confidence.
- Strong planning and orchestration skills; able to recognize interdependencies and identify critical path under complexity.
- Strong communication and collaboration skills with both technical and non-technical stakeholders.
Skills
- SAP
- ERP platforms
- Enterprise technology leadership
- SAP DevOps
- Platform operations
- Release management
- SAP security
- SAP testing
- SAP validation
- SAP architecture
- SAP reporting
- SAP analytics
- SAP Analytics Cloud (SAC)
- SAP Business Technology Platform (BTP)
Location
- London, UK
Work Type
- Hybrid
- Flexible working
Experience Level
- Senior Director
- Leadership
Education Level
- Bachelor’s degree
About the Company
- At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe.
- Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
- Join Gilead and help create possible, together.
Equal Opportunity
- It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.