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About the Role
The Route Sales Representative supports Service Departments by meeting customer needs through up-selling, cross-selling, and providing excellent customer service. This position reports to the District Manager.
Responsibilities
- Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department
- Provide outstanding customer service to build loyalty and strong relationships
- Communicate with decision-makers and proactively resolve service concerns
- Follow Service SOPs for installations, deliveries, and account management
- Maintain accurate inventories, route books, and customer files
- Handle customer payments, credits, and change orders accurately
- Monitor accounts and report customer feedback or competitive activity
- Upsell services, promote products, and refer leads to Sales Consultants
- Conduct daily vehicle inspections and maintain truck cleanliness
- Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
- Ensure compliance with company policies, safety standards, and dress code
- Collaborate with service, sales, and operations teams as a reliable relief driver
Requirements
- Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older
- Maintain a driving record free of chargeable accidents, speeding, safety or other violations
- Excellent verbal and written communication skills in English, comprehend and follow direction
- Two years of relevant experience in sales, customer service, delivery, or public facing work
- Support for other service team members where required
- Accurately recognize colors and sizes
- Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs.
- Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot
- Work in indoor and outdoor areas of industrial laundry facilities
- Employment is contingent upon successful completion of background and safety-sensitive drug screening
Skills
- Up-selling
- Cross-selling
- Customer service
- Sales
- Delivery
- Public facing work
- Communication
Work Type
- Exempt for Commission/Non-Exempt for Hourly
Experience Level
- Two years of relevant experience
Benefits
- Medical, Dental, Vision, and FSA/HSA
- Life Insurance, Disability Insurance
- Vacation, Sick Time, Holidays
- Employee Assistance Program (EAP)
About the Company
- We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries.
- We provide exceptional service and create solutions that strengthen our customers' operations.
- At Alsco, our diverse workforce drives performance, innovation, and exceptional service.
- We're looking for individuals who want to build a rewarding career while making a meaningful impact.
- Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.
- Join our team and build your career with Alsco Uniforms!
Equal Opportunity
- Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity.
- Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law.
- Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran.