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About the Role
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
Responsibilities
- Ensuring consistent preparation of delicious food that meets high standards
- Leading and inspiring the team to deliver excellence
- Acting as a role model and promoting Pret’s core values
- Maintaining a safe, clean, and compliant kitchen environment
- Managing stock counts and completing administrative tasks accurately
- Overseeing shift performance
- Resolving issues quickly
- Ensuring every customer enjoys a fresh and satisfying experience
Requirements
- Lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
Skills
- Leadership
- Team Management
- Customer Service
- Food Preparation
- Stock Management
- Administrative Tasks
Location
- Liverpool Street Station, London EC2M2RH
Work Type
- Full-time
Experience Level
- Managerial Experience
Salary/Compensations
- £15.60 per hour
Benefits
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Extra £5 per hour for any shift started between 3-5am after initial training
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Comfy free shoes to wear on shift
- Fully funded professional qualifications
- Leadership development
- Informal and formal mentoring
About the Company
- Proud makers of freshly made food, organic coffee and big ideas.
- Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
- Growing fast on our mission to be the hospitality employer of choice everywhere we operate.
- Pret is where passionate, hardworking, wonderful people find what they need to shine.
- Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.
- Our shops are powered by caring, hardworking and passionate people.
- Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience.
- Expect flexibility, opportunity and variety.
- Whatever your ambitions, you'll find a place where you can make an impact and build your career with us in creating the Pret experience.
- Our shops are a wonderful place to be. For our customers, and for our teams!
- The teams in our shops bring their talents (and their unique charm) to make every day a little more joyful.
- Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
- Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
- Community & purpose: We work together to create positive change through the Pret Foundation
- We put great care into everything we do – that includes our shops and your career in them.
- Work here is fast-paced, but your team’s always got your back as you work together to serve delicious food and coffee and share small everyday moments of joy with your customers.
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
Equal Opportunity
- Everyone is welcome at Pret.
- We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.